Skip to main content

TfL commences consultation on cashless trams

Transport for London (TfL) has begun an eight-week public consultation on plans to make trams in London ‘cashless’. The proposal would see existing cash ticket machines, which only sell a small number of the more expensive paper tickets every week and do not allow customers to top-up their Oyster card, removed from the tram network. As the ticket machines, which were installed when the tram system opened in 2000, have such low usage and have now reached the end of their useful life
September 5, 2017 Read time: 2 mins

1466 Transport for London (TfL) has begun an eight-week public consultation on plans to make trams in London ‘cashless’.
 
The proposal would see existing cash ticket machines, which only sell a small number of the more expensive paper tickets every week and do not allow customers to top-up their Oyster card, removed from the tram network.
 
As the ticket machines, which were installed when the tram system opened in 2000, have such low usage and have now reached the end of their useful life, it is no longer cost effective for TfL to maintain them or have them replaced.
 
TfL therefore proposes to remove the machines and ask any customers who still buy paper tickets to switch to Oyster or contactless. Customers will be able to top up their Oyster cards at Oyster Ticket Stops along the route, at ticket machines at National Rail stations or via the TfL website and forthcoming TfL Ticketing app.
 
Due to the convenience and value for money of payment using Oyster and contactless bank payment cards, only 0.3 per cent of single tram journeys are paid for with a ticket bought from a tram stop ticket machine. This is fewer than 250 tickets per day, with more than half of these sold from 10 tram stops.
 
A paper ticket bought from a ticket machine costs £2.60 whereas the equivalent pay as you go single fare with Oyster or a contactless bank card is £1.50. Customers using pay as you go also have access to the Mayor’s Hopper fare, which gives a second tram or bus journey for free within one hour of touching in on the first tram or bus journey.
 
Subject to the results of the consultation, a final decision on whether to remove the machines will be made early next year.
 
The consultation runs until Sunday 29 October.

UTC

Related Content

  • February 1, 2012
    Ability to keep in touch on US buses woos travellers
    David Crawford finds evidence of a new trend in American intercity travel: that better access to data sources on the move is tempting passengers away from air travel and onto surface modes. In the US the ease of use of Portable Electronic Devices (PEDs) is successfully wooing long-distance travellers away from airlines and onto surface public transport, according to just-published research. Using data from field observations of 7,028 passengers travelling by bus, air and train in 14 US states and the Distri
  • April 11, 2025
    Sacramento transit goes contactless
    SacRT will use Tap2Ride for buses and paratransit, with light rail to follow
  • February 2, 2015
    Cycling in London grows by ten per cent
    London’s cycling revolution accelerated last year, with 2014 seeing new records for usage of the capital’s cycle hire scheme and overall cycling on the Transport for London (TfL) road network. Across the TfL road network, London’s main roads, cycling levels in quarter 3 of 2014/15 (14 September to 6 December) were ten per cent higher than in the same quarter the previous year and the highest since records began in 2000. It was the fifth record quarter in a row. By the end of 2014/15, TfL forecasts a 12 p
  • June 10, 2020
    New York on target for contactless subway
    OMNY system is expected to supersede MetroCard in 2023