Skip to main content

Less than 1% of UK drivers aware of hacking threats – new research

Nearly all UK drivers with keyless technology are unaware of the major digital threats posed by hackers, according to research conducted by MoneySuperMarket. The study reveals that 99% of drivers are unaware of security flaws such as phone phishing, where hackers send emails to drivers which contain malicious links that connect to a car’s Wi-Fi features and take control. MoneySuperMarket says 16% of drivers - or someone they know - have experienced car hacking. Also, eight out of 10 drivers do not k
October 31, 2018 Read time: 3 mins

Nearly all UK drivers with keyless technology are unaware of the major digital threats posed by hackers, according to %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external research false https://www.moneysupermarket.com/car-insurance/car-hacking-threats/ false false%> conducted by MoneySuperMarket.

The study reveals that 99% of drivers are unaware of security flaws such as phone phishing, where hackers send emails to drivers which contain malicious links that connect to a car’s Wi-Fi features and take control.

MoneySuperMarket says 16% of drivers - or someone they know - have experienced car hacking. Also, eight out of 10 drivers do not know if their insurance covers digital threats.

Figures from the Office of National Statistics show an overall 19% increase in vehicle crime, along with a 29% increase related to vehicle interference since 2014.

In addition to the lack of awareness, only half of drivers are concerned about vehicle theft via keyless entry - despite 110 car models being vulnerable to this threat.

The research says criminals often attack cars by using a relay system to amplify the vehicle’s key signal from inside a property - so that it reaches the car on the driveway.  

Hackers can also exploit local remote control apps, which drivers use to start and control their car, as well as use sensors inside a tyre to display false pressure readings or track the vehicle.

Other methods include keyless jamming as well as hacks on the car’s controller area network and on-board diagnostics.

The survey shows only one in five drivers are taking steps to protect their vehicles by disabling their keys when not in use. Motorists can place their keys in a secure holder such as a microwave or a Faraday cage, an enclosure used to block electromagnetic fields.

Despite the risks, 13% of drivers are excited about cars with automation, Wi-Fi hotspots and biometric access. However, 22% consider this technology to be a security threat.

Tom Flack, editor-in-chief at MoneySuperMarket, advises car buyers to fully research a vehicle’s capabilities and limitations before buying one. He stresses that car owners should also improve their awareness of any potential security flaws.

“Sometimes an old-fashioned security method, such as a steering lock, can be all that’s needed to protect against criminals,” Flack adds.

He explains insurers will pay out for keyless theft, also called ‘relaying,’ as long as the owner/ driver has taken reasonable care to protect their property.

“Owners of cars deemed by insurers to be a particular risk of keyless theft may find they are charged higher premiums as a result,” he concludes.

Related Content

  • March 21, 2019
    Karhoo unveils ‘roaming’ service with Taksee
    Ride-hailing platform Karhoo and Taksee – a Spanish provider of taxi services to the corporate market – have launched what they call a ‘roaming’ service. Taksee is currently available via phone and app in Spain, and just via app in a number of other European cities, including London, Paris, Amsterdam, Brussels and Rome. A Karhoo spokesperson told ITS International: “Taksee customers will be able to access taxis while they travel from country to country on the Taksee app. This will be facilitated by Ka
  • October 9, 2019
    Gulf Traffic Q&A: Middle East in Focus
    Gulf Traffic takes place on 9-11 December in Dubai – the centre of business in the Middle East and North Africa. ITS International is the official media partner of Gulf Traffic, and this year the event will highlight the latest technologies and systems from global suppliers. Rahul Rawat, exhibition director, explains how the international industry can benefit from the opportunities that the region provides.
  • January 24, 2019
    Impact of MaaS on taxi firms under spotlight at MaaS Market Conference
    The impact of Mobility as a Service (MaaS) on the taxi and private hire sector will come under close scrutiny at the 2019 MaaS Market Conference in London on 20-21 March. Lauri Suokannas, head of business development for Helsinki Taxis, will share his company’s experience in participating in the MaaS platform that has been operating in the city since November 2017. Not only are such services seen by many as the future for urban transport, globally MaaS is also predicted to replace 2.3 billion urban priv
  • November 5, 2018
    Denso acquires US automotive diagnostic information company
    Denso has acquired Ease Simulation, a US company which develops automotive diagnostics technology. Richard Shiozaki, senior vice president of Denso Products and Services Americas, says the deal is part of a long-term strategy to offer new value for mobility. Ease will now merge with Denso Products and Services America, an automotive components subsidiary based in California. Ease also offers automotive inspection software, automotive emissions equipment and automotive telematics systems.