Skip to main content

Hertfordshire deploys real-time public transport information system

UK transport consultants WYG have successfully collaborated with Hertfordshire County Council in the UK to provide technical expertise for the county’s real-time public transport system. The roll-out of real time passenger information (RTPI) systems across Hertfordshire over the coming weeks is the first milestone in the project and is a key part of a wider transport improvement programme. The project presented numerous challenges, not least the need to deliver the project in partnership with private secto
October 8, 2012 Read time: 3 mins
UK transport consultants 6676 WYG have successfully collaborated with Hertfordshire County Council in the UK to provide technical expertise for the county’s real-time public transport system.

The roll-out of real time passenger information (RTPI) systems across Hertfordshire over the coming weeks is the first milestone in the project and is a key part of a wider transport improvement programme.  The project presented numerous challenges, not least the need to deliver the project in partnership with private sector bus operators with potentially conflicting requirements.

Although passengers are already able to access bus timetables online which show when a bus is due to arrive, they will now be able to view real-time information on departure screens, at bus stations and stops, through the Council’s Intalink website and on their own mobile phones. This new real-time information will show the actual arrival time, taking into account problems such as delays.

WYG provided technical expertise in the specification of an automatic vehicle location system (AVL) and associated real-time passenger information. The project also included smart-card ticketing which has successfully been implemented and launched earlier in 2012.

WYG also designed the integrated traffic control centre and wrote the specification for the urban traffic management and control (UTMC) system that underpins Hertfordshire County Council’s intelligent transport systems strategy.

The system will be further developed to assist Hertfordshire County Council and other stakeholders to deliver environmentally sustainable changes in transport behaviour through integrated ticketing and real-time passenger information delivered to on-street signs and smart phones.

Iain Bisset, Managing Director, WYG said: “Crucially, the system will deliver to bus operators the tools to improve the reliability and punctuality of bus services throughout the county. Detailed information on delay points will enable Hertfordshire County Council to reduce delays to buses, including delivering bus priority at signalised junctions.”

Stuart Pile, Cabinet Member for Highways and Transport for the Council, said: "Real-time passenger information will help make public transport more attractive to use, as well as helping us to deliver more reliable and punctual buses. This is vital if we are to persuade residents to leave their cars at home and take the bus instead.  The real-time information project is part of a wave of traffic and travel technologies which form part of the county council’s larger intelligent transport systems programme to improve the way Hertfordshire's transport network is managed.”

For more information on companies in this article

Related Content

  • Survey: public transport operators look to expand use of real time surveillance
    June 12, 2015
    A survey conducted by the International Association of Public Transport (UITP) and network video supplier Axis Communications has revealed that operators worldwide are continuing to invest in leading edge security technology, with the majority interested in adopting more widespread use of real-time surveillance and advanced video analytics to better protect their passengers, equipment and installations.
  • Arriva wins Netherlands contract in Gelderland
    October 25, 2024
    Bus deal starts in December 2025 and could run until 2042 if extension applied
  • Xerox makes transportation simple
    May 16, 2012
    To many, Xerox is nothing more than the ‘copy company’. For those who know better, they are now the largest provider of transportation services to governments around the world. Xerox is appearing in all sorts of unexpected places after their acquisition of Affiliated Computer Services (ACS) in 2010 and dropping the ACS name earlier this year. To help establish the company as a key player in the intelligent transportation world, Xerox chairman and CEO Ursula Burns will be the featured speaker at the 2012 ITS
  • US favours express buses are for intercity travel
    November 26, 2013
    David Crawford records an upsurge in ground travel. Express buses are powering ahead of air and rail as the US’ most-favoured form of intercity travel and major operators are investing in passenger-attracting and retaining technologies. At the same time ‘kayak’-style price comparison websites are emerging to widen rider choice. Modelled on airline industry search engines that find cheap flight deals by comparing carriers’ offers, these new websites aim to fill the same gap for a ground-travel equivalent