Skip to main content

Hertfordshire deploys real-time public transport information system

UK transport consultants WYG have successfully collaborated with Hertfordshire County Council in the UK to provide technical expertise for the county’s real-time public transport system. The roll-out of real time passenger information (RTPI) systems across Hertfordshire over the coming weeks is the first milestone in the project and is a key part of a wider transport improvement programme. The project presented numerous challenges, not least the need to deliver the project in partnership with private secto
October 8, 2012 Read time: 3 mins
UK transport consultants 6676 WYG have successfully collaborated with Hertfordshire County Council in the UK to provide technical expertise for the county’s real-time public transport system.

The roll-out of real time passenger information (RTPI) systems across Hertfordshire over the coming weeks is the first milestone in the project and is a key part of a wider transport improvement programme.  The project presented numerous challenges, not least the need to deliver the project in partnership with private sector bus operators with potentially conflicting requirements.

Although passengers are already able to access bus timetables online which show when a bus is due to arrive, they will now be able to view real-time information on departure screens, at bus stations and stops, through the Council’s Intalink website and on their own mobile phones. This new real-time information will show the actual arrival time, taking into account problems such as delays.

WYG provided technical expertise in the specification of an automatic vehicle location system (AVL) and associated real-time passenger information. The project also included smart-card ticketing which has successfully been implemented and launched earlier in 2012.

WYG also designed the integrated traffic control centre and wrote the specification for the urban traffic management and control (UTMC) system that underpins Hertfordshire County Council’s intelligent transport systems strategy.

The system will be further developed to assist Hertfordshire County Council and other stakeholders to deliver environmentally sustainable changes in transport behaviour through integrated ticketing and real-time passenger information delivered to on-street signs and smart phones.

Iain Bisset, Managing Director, WYG said: “Crucially, the system will deliver to bus operators the tools to improve the reliability and punctuality of bus services throughout the county. Detailed information on delay points will enable Hertfordshire County Council to reduce delays to buses, including delivering bus priority at signalised junctions.”

Stuart Pile, Cabinet Member for Highways and Transport for the Council, said: "Real-time passenger information will help make public transport more attractive to use, as well as helping us to deliver more reliable and punctual buses. This is vital if we are to persuade residents to leave their cars at home and take the bus instead.  The real-time information project is part of a wave of traffic and travel technologies which form part of the county council’s larger intelligent transport systems programme to improve the way Hertfordshire's transport network is managed.”

For more information on companies in this article

Related Content

  • Aberdeen opts for wireless vehicle detection
    February 26, 2013
    After several years’ experience of loop detector failures, primarily identified as being caused by damage from roadworks or degradation of aging road surfaces, Aberdeen City Council opted to use the Golden River M100 wireless detection system from Clearview Traffic. Each compact M100 sensor is typically installed in the middle of a traffic lane where it detects the presence and passage of vehicles and communicates this information wirelessly to the traffic signal controller via an access point and contact c
  • Half of passengers ‘would pay for better technology’
    August 2, 2013
    David Crawford considers the finding of a passenger attitude survey in nine cities worldwide. Three quarters of regular users of public transport in nine capital and other major cities worldwide believe that electronic ticketing would make travel easier; while an overwhelming 92% would welcome paperless travel in any form, according to a recent consumer survey from global management consultants Accenture. Of the 4,500 urban travellers aged over-18 who were quizzed, some 90% routinely used public transport.
  • Developments in urban traffic management and control
    February 1, 2012
    Mark Cartwright, Centaur Consulting, discusses developments in urban traffic management and control. Despite the concept of UTMC (Urban Traffic Management and Control) having been around for some years now, there remains a significant rump of confusion as to its relationship with its similar-sounding cousin UTC (Urban Traffic Control). To many people, the two are one and the same. However, this is not the case.
  • Swarco shows latest evolution of RoadRunner system
    October 6, 2015
    Public Transport is an important component in managing today’s mobility challenges in an environmentally friendly way and Swarco is an important player in this transport sector. The company offers a number of products, systems and software solutions helping to give priority to buses and trams, managing the fleets of public transport vehicles and offering added services for the public transport operator.