Skip to main content

Hertfordshire deploys real-time public transport information system

UK transport consultants WYG have successfully collaborated with Hertfordshire County Council in the UK to provide technical expertise for the county’s real-time public transport system. The roll-out of real time passenger information (RTPI) systems across Hertfordshire over the coming weeks is the first milestone in the project and is a key part of a wider transport improvement programme. The project presented numerous challenges, not least the need to deliver the project in partnership with private secto
October 8, 2012 Read time: 3 mins
UK transport consultants 6676 WYG have successfully collaborated with Hertfordshire County Council in the UK to provide technical expertise for the county’s real-time public transport system.

The roll-out of real time passenger information (RTPI) systems across Hertfordshire over the coming weeks is the first milestone in the project and is a key part of a wider transport improvement programme.  The project presented numerous challenges, not least the need to deliver the project in partnership with private sector bus operators with potentially conflicting requirements.

Although passengers are already able to access bus timetables online which show when a bus is due to arrive, they will now be able to view real-time information on departure screens, at bus stations and stops, through the Council’s Intalink website and on their own mobile phones. This new real-time information will show the actual arrival time, taking into account problems such as delays.

WYG provided technical expertise in the specification of an automatic vehicle location system (AVL) and associated real-time passenger information. The project also included smart-card ticketing which has successfully been implemented and launched earlier in 2012.

WYG also designed the integrated traffic control centre and wrote the specification for the urban traffic management and control (UTMC) system that underpins Hertfordshire County Council’s intelligent transport systems strategy.

The system will be further developed to assist Hertfordshire County Council and other stakeholders to deliver environmentally sustainable changes in transport behaviour through integrated ticketing and real-time passenger information delivered to on-street signs and smart phones.

Iain Bisset, Managing Director, WYG said: “Crucially, the system will deliver to bus operators the tools to improve the reliability and punctuality of bus services throughout the county. Detailed information on delay points will enable Hertfordshire County Council to reduce delays to buses, including delivering bus priority at signalised junctions.”

Stuart Pile, Cabinet Member for Highways and Transport for the Council, said: "Real-time passenger information will help make public transport more attractive to use, as well as helping us to deliver more reliable and punctual buses. This is vital if we are to persuade residents to leave their cars at home and take the bus instead.  The real-time information project is part of a wave of traffic and travel technologies which form part of the county council’s larger intelligent transport systems programme to improve the way Hertfordshire's transport network is managed.”

For more information on companies in this article

Related Content

  • IVU awarded e-ticketing project in Peru
    July 20, 2017
    Lima’s bus company Buena Estrella has ordered a new app-based e-ticketing and real time passenger information system from Germany-based IVU Traffic Technologies, which will supply its IVU.suite standard system for planning, fleet management, ticketing, passenger information and control. Buena Estrella currently operates a fleet of around 130 buses in the Peruvian capital and this is expected to grow to 400 vehicles by 2019. All the company’s vehicles will be equipped with the IVU.ticket.box on-board compute
  • Managed motorways, hard shoulder running aids safety, saves time
    January 30, 2012
    The announcement that, in 2012/13, work to extend Managed Motorways to Junctions 5-8 of the M6 near Birmingham in the West Midlands is scheduled to start marks the next step for the UK's hard shoulder running concept, first introduced on the M42 in 2006. The M6 scheme is in fact one of several announced; over the next few years work will start on applying Managed Motorways to various sections of the M1, M25 London Orbital, M60 and M62. According to Paul Unwin, senior project manager with the Highways Agency
  • Decision to suspend bus lanes “flawed and data deficient”
    March 14, 2014
    According to the Chartered Institute of Logistics and Transport (CILT UK) the decision by Liverpool’s Mayor and council to suspend all of the city’s bus lanes in a nine month trial was rushed through and based on evidence that was flawed and suffered from a severe data deficit. Furthermore, it could even deter other local authorities around Britain from introducing measures that promote public transport to ease urban traffic congestion. The Institute believes that the evidence used by the Mayor and Coun
  • Mobilising data for the future of urban transport
    August 8, 2018
    It's not just gathering the data that's important, says Johan Herrlin - it's making sure that transport organisations share it with one another that will determine travellers' satisfaction. Data is transforming the way we move around cities, from family car journeys to the daily train commute. Gone are the days when travelling from A to B meant remembering your AA map and having to ask for directions at regular intervals. If you were trying to navigate London as a tourist a mere decade ago, it required