Skip to main content

Gig economy drivers and riders at increased risk of collisions, warns UCL

Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study. The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road. The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not
September 3, 2018 Read time: 3 mins
Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study.


The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road.

The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not receive safety equipment such as a high visibility vests.

More than two in five drivers and riders report their vehicle had been damaged in a collision while working – and 8% of respondents said they were also injured.

For the study, Dr Nicola Christie and Heather Ward (UCL 8447 Centre for Transport Studies) carried out 48 qualitative, in-depth interviews with drivers, riders and their managers, and analysed 200 responses to an online survey taken by drivers and riders. The participants included couriers who deliver parcels and food and self-employed taxi drivers.

The document revealed 40% of those using an app found them to be a distraction while driving or riding.

According to UCL, most of the motorbike, moped and scooter courier participants report that the app they use is a distraction as it plays a noise to alert them to a job and provides them with a fixed window to accept it.

“Several participants alluded to personal and third-hand knowledge of security risks including being attacked, acid attacks and bike theft,” the report states.

UCL says other risks to gig economy drivers include tiredness – particularly among parcel couriers – from overwork as participants have admitted they are more likely to take risks such as speeding or jumping red lights to save time.

For the online survey, nearly half of respondents admitted to speeding, two-thirds parked illegally and a third had driven or ridden through a red light.

Ward says the number of hours these drivers need to work and the distances they must travel to earn a stable income increases as more workers enter the economy.

“We know this is an issue but don’t know exactly how far it extends, as not all companies need to report the number of self-employed couriers they use to the government.”

UCL recommends introducing time blocks for couriers to sign up and be paid for, rather than a drop rate. It adds that if drop rates are used they should consider the time taken to travel safely within the speed limit and to carry out tasks such as scanning parcels and obtaining signatures.

Additionally, the document stresses that mobile phones require handling to accept and reject jobs while driving and less distracting interfaces need to be developed by the industry.

Meanwhile, UCL suggests a person within a company should be responsible for managing safety of the people who provide an income for them.  

Christie says: “I hope to see the recommendations in this report taken on board by the 1837 Department for Transport and incorporated into health and safety regulations as the gig economy is set to continue to increase”.

A full copy of the report is available on the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external website false http://www.ucl.ac.uk/news/news-articles/0818/200818-gig-economy-drivers-traffic-collisions false false%>.

Related Content

  • March 13, 2018
    UK govt seeks cycle safety evidence as report calls for new laws
    A report from legal expert Laura Thomas has claimed that there is a strong case for changing the law to combat dangerous cycling, which if implemented, would bring offences in line with dangerous driving. It ties in with the Department for Transport's Call for Evidence, which is seeking to address issues that cyclists and pedestrians face, or perceive when using the road infrastructure. Thomas said: “Overall, in my opinion, the present law on cycling is not sufficient. I suggest that an offence comprising
  • December 13, 2018
    Voi launches electric scooters in Lisbon
    Swedish company Voi has launched its electric scooters in Lisbon as part of a wider ambition to expand in Europe. In addition to Portugal, the company says it plans to bring its e-scooters to Italy and France over the coming months. Frederico Venâncio, general manager of Voi Portugal, says Voi riders in Sweden have travelled more than 450,000km in Stockholm, and the company expects to see similar growth in Portugal. “Although we want to expand rapidly, we want to do it in a sustainable way and in line
  • February 25, 2019
    Stage Intelligence partners with Smovengo on Paris bike-share
    Artificial intelligence (AI) company Stage Intelligence has linked up with a consortium in a bid to make a Paris bike-share scheme more efficient. Stage is partnering with Smovengo – a grouping which consists of Smoove, Moventia, Mobivia and Park Indigo - to deploy its Bico AI optimisation platform across Smovengo’s Vélib bike-share system in the French capital. The company says its system allows users to collect, manage and visualise data and turn it into actionable insights; it has already been used in
  • February 14, 2018
    SwRI sponsors ITS America with $1,000 student essay competition
    Southwest Research Institute (SwRI) is inviting U.S. students to take part in an essay competition to share their visions for the future of transportation with a $1,000 (£720) prize and a trip to ITS America 2018, in Detroit, from the 4-7 June. It is aimed at providing students an opportunity to apply their knowledge in a thought-provoking manner. The topic, ‘How do you envision disruptive consumer technology will affect transportation systems over the next 10 years?’ is open to transportation, engineering