Skip to main content

Gig economy drivers and riders at increased risk of collisions, warns UCL

Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study. The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road. The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not
September 3, 2018 Read time: 3 mins
Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study.


The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road.

The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not receive safety equipment such as a high visibility vests.

More than two in five drivers and riders report their vehicle had been damaged in a collision while working – and 8% of respondents said they were also injured.

For the study, Dr Nicola Christie and Heather Ward (UCL 8447 Centre for Transport Studies) carried out 48 qualitative, in-depth interviews with drivers, riders and their managers, and analysed 200 responses to an online survey taken by drivers and riders. The participants included couriers who deliver parcels and food and self-employed taxi drivers.

The document revealed 40% of those using an app found them to be a distraction while driving or riding.

According to UCL, most of the motorbike, moped and scooter courier participants report that the app they use is a distraction as it plays a noise to alert them to a job and provides them with a fixed window to accept it.

“Several participants alluded to personal and third-hand knowledge of security risks including being attacked, acid attacks and bike theft,” the report states.

UCL says other risks to gig economy drivers include tiredness – particularly among parcel couriers – from overwork as participants have admitted they are more likely to take risks such as speeding or jumping red lights to save time.

For the online survey, nearly half of respondents admitted to speeding, two-thirds parked illegally and a third had driven or ridden through a red light.

Ward says the number of hours these drivers need to work and the distances they must travel to earn a stable income increases as more workers enter the economy.

“We know this is an issue but don’t know exactly how far it extends, as not all companies need to report the number of self-employed couriers they use to the government.”

UCL recommends introducing time blocks for couriers to sign up and be paid for, rather than a drop rate. It adds that if drop rates are used they should consider the time taken to travel safely within the speed limit and to carry out tasks such as scanning parcels and obtaining signatures.

Additionally, the document stresses that mobile phones require handling to accept and reject jobs while driving and less distracting interfaces need to be developed by the industry.

Meanwhile, UCL suggests a person within a company should be responsible for managing safety of the people who provide an income for them.  

Christie says: “I hope to see the recommendations in this report taken on board by the 1837 Department for Transport and incorporated into health and safety regulations as the gig economy is set to continue to increase”.

A full copy of the report is available on the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external website false http://www.ucl.ac.uk/news/news-articles/0818/200818-gig-economy-drivers-traffic-collisions false false%>.

For more information on companies in this article

Related Content

  • Free “How to master your traffic” seminar
    October 8, 2013
    Flir ITS, formerly known as Traficon, is organising a free seminar on “How to master your traffic” from 13 to 14 November in Bruges, Belgium. The seminar will give participants an update on the latest developments in intelligent traffic management, together with the tools and cost-effective solutions to: Make your intersections more intelligent; Make your urban traffic run more smoothly and safely; Ensure vulnerable road users can participate safely in traffic: and how to monitor highways, bridges and tu
  • Transdev enters partnership to develop shared mobility solution
    January 21, 2019
    Transdev is to launch an electric and automated shuttle service by 2020 in France and Germany. The company is to integrate its autonomous shuttle transport and supervision system with a shuttle provided by the e.Go Moove joint venture – a partnership comprising e.Go, a manufacturer of electric vehicles, and chassis technology firm ZF. ZF will provide the shuttle’s electric drive systems, steering systems and brakes as well as its ProAI central computer – a system which acts as a central control unit with
  • Interactive map reveals the UK’s riskiest roads
    November 20, 2018
    The A254 between the junction with A28 in Margate and the junction with the A255 near Ramsgate is the UK’s riskiest road, according to an interactive Dangerous Road Map. There were 26 fatal and serious crashes per billion vehicle kilometres on this road, say motor insurer Ageas and the Road Safety Foundation (RSF). Both organisations are now calling on an immediate investment from the UK government of £75 million, and the same amount annually for five years thereafter to improve the country’s riskiest
  • Tritium opens mobility centres in Australia and Netherlands
    May 10, 2019
    Tritium has opened two R&D electric mobility innovation centres in Australia and the Netherlands. The Tritium e-mobility centre in Brisbane serves as an expansion of the company’s headquarters and will be used to develop disruptive technologies for electric vehicles (EVs). A portion of Electric Power Research Institute's $3.2m package, issued by the US Department of Energy, will be used to develop an extreme fast-charging system which is expected to add 475km of range to an EV in 10 minutes. Last