Skip to main content

Gig economy drivers and riders at increased risk of collisions, warns UCL

Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study. The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road. The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not
September 3, 2018 Read time: 3 mins
Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study.


The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road.

The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not receive safety equipment such as a high visibility vests.

More than two in five drivers and riders report their vehicle had been damaged in a collision while working – and 8% of respondents said they were also injured.

For the study, Dr Nicola Christie and Heather Ward (UCL 8447 Centre for Transport Studies) carried out 48 qualitative, in-depth interviews with drivers, riders and their managers, and analysed 200 responses to an online survey taken by drivers and riders. The participants included couriers who deliver parcels and food and self-employed taxi drivers.

The document revealed 40% of those using an app found them to be a distraction while driving or riding.

According to UCL, most of the motorbike, moped and scooter courier participants report that the app they use is a distraction as it plays a noise to alert them to a job and provides them with a fixed window to accept it.

“Several participants alluded to personal and third-hand knowledge of security risks including being attacked, acid attacks and bike theft,” the report states.

UCL says other risks to gig economy drivers include tiredness – particularly among parcel couriers – from overwork as participants have admitted they are more likely to take risks such as speeding or jumping red lights to save time.

For the online survey, nearly half of respondents admitted to speeding, two-thirds parked illegally and a third had driven or ridden through a red light.

Ward says the number of hours these drivers need to work and the distances they must travel to earn a stable income increases as more workers enter the economy.

“We know this is an issue but don’t know exactly how far it extends, as not all companies need to report the number of self-employed couriers they use to the government.”

UCL recommends introducing time blocks for couriers to sign up and be paid for, rather than a drop rate. It adds that if drop rates are used they should consider the time taken to travel safely within the speed limit and to carry out tasks such as scanning parcels and obtaining signatures.

Additionally, the document stresses that mobile phones require handling to accept and reject jobs while driving and less distracting interfaces need to be developed by the industry.

Meanwhile, UCL suggests a person within a company should be responsible for managing safety of the people who provide an income for them.  

Christie says: “I hope to see the recommendations in this report taken on board by the 1837 Department for Transport and incorporated into health and safety regulations as the gig economy is set to continue to increase”.

A full copy of the report is available on the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external website false http://www.ucl.ac.uk/news/news-articles/0818/200818-gig-economy-drivers-traffic-collisions false false%>.

For more information on companies in this article

Related Content

  • Sensoris platform releases vehicle-to-cloud data standard
    July 12, 2018
    A new vehicle-to-cloud data standard has been released to cover connected and automated driving. Available on Sensoris' platform - co-ordinated by ERTICO – ITS Europe and initiated by Here Technologies - it aims to close the loop between the vehicle’s sensors, map and connected services. Sensoris represents a group of vehicle manufacturers, telecommunications, location, content and service providers and navigation systems suppliers whose new specification is intended to be used across the automotive indu
  • CBI/AECOM Survey: Three quarters of firms and public doubt improvement over this Parliament
    October 25, 2017
    74% of firms doubt infrastructure will improve over this Parliament and 76% the public doubt any improvement will occur, according to the CBI/AECOM Infrastructure survey 2017. The findings show that both business and the public are concerned about the pace of delivery and a record number of firms are dissatisfied with the state of infrastructure in the region. The report showed that 96% of the 727 businesses surveyed see infrastructure as important to the government’s agenda and 55% view it as critical.
  • TrafficCast launches new series of webinars throughout the year
    January 10, 2018
    TrafficCast (TC) has launched a new series of free online webinars to help its partners get the most out of their BlueToad systems by providing refresher courses for frequent users and an overview for new members utilizing the network. These sessions, starting this week, will cover a range of topics, subjects and features on BlueToad hardware and BlueArgus software. The first five courses TC is offering include an Introduction to BlueToads, BlueArgus, Devices, Pairs and Routes; Speed Maps, Standalone Maps
  • Communauto receives permit for car-share project in Toronto
    October 16, 2018
    Communauto will receive a permit to take part in the City of Toronto’s free-floating car-share pilot programme and will make 200 vehicles available from November. John Tory, mayor of Toronto, says: “I've encouraged the introduction of these new technologies and believe that there can be many benefits, including potentially reducing traffic and congestion by removing cars from the road." The Communauto Flex service is free to join and offers users a pay-as-you-go structure. Daily trips cost $0.41 per