Skip to main content

Gig economy drivers and riders at increased risk of collisions, warns UCL

Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study. The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road. The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not
September 3, 2018 Read time: 3 mins
Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study.


The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road.

The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not receive safety equipment such as a high visibility vests.

More than two in five drivers and riders report their vehicle had been damaged in a collision while working – and 8% of respondents said they were also injured.

For the study, Dr Nicola Christie and Heather Ward (UCL 8447 Centre for Transport Studies) carried out 48 qualitative, in-depth interviews with drivers, riders and their managers, and analysed 200 responses to an online survey taken by drivers and riders. The participants included couriers who deliver parcels and food and self-employed taxi drivers.

The document revealed 40% of those using an app found them to be a distraction while driving or riding.

According to UCL, most of the motorbike, moped and scooter courier participants report that the app they use is a distraction as it plays a noise to alert them to a job and provides them with a fixed window to accept it.

“Several participants alluded to personal and third-hand knowledge of security risks including being attacked, acid attacks and bike theft,” the report states.

UCL says other risks to gig economy drivers include tiredness – particularly among parcel couriers – from overwork as participants have admitted they are more likely to take risks such as speeding or jumping red lights to save time.

For the online survey, nearly half of respondents admitted to speeding, two-thirds parked illegally and a third had driven or ridden through a red light.

Ward says the number of hours these drivers need to work and the distances they must travel to earn a stable income increases as more workers enter the economy.

“We know this is an issue but don’t know exactly how far it extends, as not all companies need to report the number of self-employed couriers they use to the government.”

UCL recommends introducing time blocks for couriers to sign up and be paid for, rather than a drop rate. It adds that if drop rates are used they should consider the time taken to travel safely within the speed limit and to carry out tasks such as scanning parcels and obtaining signatures.

Additionally, the document stresses that mobile phones require handling to accept and reject jobs while driving and less distracting interfaces need to be developed by the industry.

Meanwhile, UCL suggests a person within a company should be responsible for managing safety of the people who provide an income for them.  

Christie says: “I hope to see the recommendations in this report taken on board by the 1837 Department for Transport and incorporated into health and safety regulations as the gig economy is set to continue to increase”.

A full copy of the report is available on the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external website false http://www.ucl.ac.uk/news/news-articles/0818/200818-gig-economy-drivers-traffic-collisions false false%>.

For more information on companies in this article

Related Content

  • NUMO alliance erects ‘big tent’ to build more sustainable cities
    January 29, 2019
    A new alliance has formed to help governments and cities around the world integrate ride-hailing, dockless bikes and scooters and autonomous vehicles into communities. NUMO (New Urban Mobility Alliance) is to launch a range of pilot projects and will conduct public engagement research in cities which it hopes will serve as a guide to policy makers and the private sector. Zipcar co-founder Robin Chase, executive chair of NUMO’s steering committee, explained: “The pace of innovation and disruption on
  • Fresh support from CrashMap
    August 17, 2012
    Less than a year after it launched, CrashMap.co.uk has been updated with the all the latest UK government data on road traffic crashes and new features to help community groups and campaigners. The website uses data collected by the police about road traffic crashes occurring on British roads where someone is injured. This data is approved by the National Statistics Authority and reported on by the Department for Transport each year. The site uses data obtained directly from official sources but compiled in
  • Last call for Gulf Traffic award nominations
    September 20, 2016
    Time is running out to submit nominations for the 2016 Gulf Traffic awards, which honour those companies and persons who have shown their commitment to developing and improving projects, initiatives or products for the benefit of the public and the region. Categories include: best new parking produce or supplier; ITS product of the year; consultancy of the year; contractor of the year; TRL student award; product innovation award; and many others. Submit nominations before 25 September 2016. More infor
  • Aipark exhibits platform to detect parking spot availability
    March 21, 2018
    Aipark is using Intertraffic to highlight its Internet of Things device that aims to monitor parking spot availability. Called ParkingSensor, the product is generally mounted to light poles or buildings and detects parked vehicles in its field view. One sensor is said to capture the availability of 20 parking spots in real time. The information is then sent to connected apps, car infotainment systems or management tools for efficient last mile navigation. Its patent pending system uses a cloud backend to p