Skip to main content

Gig economy drivers and riders at increased risk of collisions, warns UCL

Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study. The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road. The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not
September 3, 2018 Read time: 3 mins
Self-employed courier or taxi drivers who get their work through apps could be more likely to be involved in a collision, says a new study.


The University College London (UCL) research found 63% of ‘gig’ economy respondents – who are not paid a salary - are not provided with safety training about managing risks on the road.

The emerging issues for management of occupational road risk in a changing economy: A survey of gig economy drivers, riders and their managers also revealed 65% of drivers did not receive safety equipment such as a high visibility vests.

More than two in five drivers and riders report their vehicle had been damaged in a collision while working – and 8% of respondents said they were also injured.

For the study, Dr Nicola Christie and Heather Ward (UCL 8447 Centre for Transport Studies) carried out 48 qualitative, in-depth interviews with drivers, riders and their managers, and analysed 200 responses to an online survey taken by drivers and riders. The participants included couriers who deliver parcels and food and self-employed taxi drivers.

The document revealed 40% of those using an app found them to be a distraction while driving or riding.

According to UCL, most of the motorbike, moped and scooter courier participants report that the app they use is a distraction as it plays a noise to alert them to a job and provides them with a fixed window to accept it.

“Several participants alluded to personal and third-hand knowledge of security risks including being attacked, acid attacks and bike theft,” the report states.

UCL says other risks to gig economy drivers include tiredness – particularly among parcel couriers – from overwork as participants have admitted they are more likely to take risks such as speeding or jumping red lights to save time.

For the online survey, nearly half of respondents admitted to speeding, two-thirds parked illegally and a third had driven or ridden through a red light.

Ward says the number of hours these drivers need to work and the distances they must travel to earn a stable income increases as more workers enter the economy.

“We know this is an issue but don’t know exactly how far it extends, as not all companies need to report the number of self-employed couriers they use to the government.”

UCL recommends introducing time blocks for couriers to sign up and be paid for, rather than a drop rate. It adds that if drop rates are used they should consider the time taken to travel safely within the speed limit and to carry out tasks such as scanning parcels and obtaining signatures.

Additionally, the document stresses that mobile phones require handling to accept and reject jobs while driving and less distracting interfaces need to be developed by the industry.

Meanwhile, UCL suggests a person within a company should be responsible for managing safety of the people who provide an income for them.  

Christie says: “I hope to see the recommendations in this report taken on board by the 1837 Department for Transport and incorporated into health and safety regulations as the gig economy is set to continue to increase”.

A full copy of the report is available on the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external website false http://www.ucl.ac.uk/news/news-articles/0818/200818-gig-economy-drivers-traffic-collisions false false%>.

For more information on companies in this article

Related Content

  • New report investigates cyber security of connected vehicles
    February 9, 2016
    TU-Automotive has just released a new 60-page report, Cyber Security in the Connected Vehicle 2016, which looks at the role of robust cyber security practices and systems in the connected vehicle now and in the future of the automotive industry.
  • ARH ANPR makes the move to video stream analysis
    March 21, 2018
    ARH is introducing a new version of its Carmen ANPR engine (used by many detection and enforcement applications worldwide), with the new software working on video streams rather than individual frame-grabbed images. Called Carmen Go, the technology is described as a camera-independent and auto adaptive plug and play system that extracts ANPR from any video stream – in fact up to eight video streams simultaneously on a single licence. The company said the new system runs on a pc and cameras can be connected
  • Ford commits to C-V2X from 2022 in new US cars
    January 14, 2019
    All new Ford cars will be equipped with cellular vehicle to everything (C-V2X) technology in the US from 2022. In a blog post, Don Butler, executive director, Ford connected vehicle platform and product, said that the move would “help make city mobility safer and less congested”. The car maker has already committed to equipping all new vehicles released in the US with conventional cellular connectivity by the end of 2019. C-V2X will work with Ford Co-Pilot360, the company’s suite of driver-assist
  • FLIR aims to build on US successes with infrared-spectrum cameras
    October 24, 2012
    FLIR is looking at this show to promote awareness of the successes its infrared-spectrum cameras have achieved in the US market, and to emulate those gains elsewhere in the world. Infrared cameras score over their visible light competitors for applications such as Automated Incident Detection (AID) and vulnerable road user detection, according to Dan Dietrich, the company’s Manager, Traffic & ITS. “Detecting bicycles and pedestrians is challenging for visible-spectrum cameras in certain conditions but becau