Skip to main content

Focus on people when delays happen, say road users

UK transport user watchdog Transport Focus has launches it report on road users’ experiences of planned roadworks and unplanned disruption. The report, Incidents and roadworks - A road user perspective, follows the watchdog’s 2015 work on road users’ needs and experiences of the Strategic Road Network. In it, the watchdog recommends planning shorter roadworks, 24/7 working and involving the freight industry more in roadworks planning. It also encourages more work to help release trapped traffic, prev
November 16, 2016 Read time: 2 mins
UK transport user watchdog Transport Focus has launches it report on road users’ experiences of planned roadworks and unplanned disruption.

The report, Incidents and roadworks - A road user perspective, follows the watchdog’s 2015 work on road users’ needs and experiences of the Strategic Road Network.

In it, the watchdog recommends planning shorter roadworks, 24/7 working and involving the freight industry more in roadworks planning. It also encourages more work to help release trapped traffic, preventing vehicles from joining the back of a long queue and providing more helpful information when they are stuck.

Among the findings, researchers found that road users want to see continued investment in our motorways and major ‘A’ roads. They accept that it will come with some short-term pain, but feel that this could be lessened if users’ interests were more strongly considered when planning and implementing roadworks. For example, shorter lengths of roadworks, more visible work activity and better information helps road users to tolerate roadworks.

The report also states that road users are broadly sympathetic when there are accidents. However, they are still looking to 8101 Highways England to get the road open again more quickly and, if it is clearly a major incident, to take bold measures to get people on their way and protect the welfare of those stuck in the queues.

It also claims that road users have many examples of where their need for clear, accurate information is not currently being met, particularly once they are out on the road.

Transport Focus will now use these findings to work with Highways England, the 1837 Department for Transport and others to help shape the management of incidents and roadworks to better meet the needs of road users.

For more information on companies in this article

Related Content

  • Observing driver behaviour in real traffic condition
    March 16, 2016
    The EU’s UDRIVE project will investigate driver behaviour in terms of road safety and the decarbonisation of road transport, as Nicole van Nes and Silvia Curbelo explain. There were nearly 25,700 fatalities on European Union (EU) roads in 2014 or, to look it another way, roughly 70 people are killed in traffic accidents on European roads every day - and many more are injured. Around 22% of the fatalities are pedestrians, 15% will be motorcycle riders and 8% cyclists. So despite the improvements in road safe
  • From gas tax to road pricing
    March 18, 2020
    Robert W. Poole of the Reason Foundation thinks that trust is going to be essential if US states are to transition from gas tax to road pricing.
  • Costing transit is complicated case
    August 19, 2015
    David Crawford welcomes fresh thinking from Canada. Public transit improvements can bring society “significantly more value” than conventional transport models normally indicate, argues Canadian researcher Todd Litman. “Traditional evaluation practices originally developed to assess roadway improvements, and focus primarily on vehicle travel speeds and operating costs. “They do not generally quantify or monetise basic mobility benefits, vehicle ownership and parking cost savings, or efficient land developme
  • EU project to make urban freight management more sustainable
    February 1, 2012
    Urban freight policies are becoming more common in European cities and regions. However, it is still difficult to evaluate and transfer the knowledge gained from the different city logistics measures implemented by local authorities. The SUGAR project aims to tackle this by establishing a systematic approach towards best practices identification and assessment, and by developing urban freight plans and actions.