Skip to main content

Hertfordshire’s traffic control centre ‘improves congestion’

As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall. The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network. If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Mainte
March 13, 2013 Read time: 3 mins
As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall.

The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network.

If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Maintenance crews can also be sent out to repair highway faults.

County councillor Stuart Pile says: “Many councils are realising that local authorities cannot build their way out of problems with congestion,” said Cllr Pile, the executive member for highways and transport.  We started to look at forming a clear strategy to improve the management of traffic to give people confidence in the reliability of their journey. Without this strategy congestion is only going to get worse.

“It’s about having real-time traffic information while in the car or beforehand on your phone. We will be able to tell people before they set out if there’s a problem on a road they use or make people aware of where they can park before they get there. You can be told when your bus is going to arrive so you can don’t have to sit out in the cold waiting for twenty minutes.

“It sounds a lot of money but it’s about what we are saving in terms of disruption to the network and easing congestion,” he said.  “It was always going to be difficult to measure the financial benefits of introducing intelligent transport systems. The biggest gains will probably come from managing repairs and scheme improvements to the road network in such a way as to make better use of staff and resources.”

CCTV cameras and journey time counters are used to monitor traffic flow but Derek Twigg, the county council’s assistant network manager, has said it is necessary.  “We have CCTV installed for monitoring purposes but it’s not recorded and we don’t keep any of that data,” he said. “It is not about monitoring people, it is making sure people get where they need to go.”

A website collating traffic information across the county is expected to be rolled out in the summer.

Related Content

  • Suppliers reshape to provide tolling and traffic management expertise
    August 2, 2013
    Jason Barnes examines the trend towards single source supply of complete tolling and traffic management solutions with some senior tolling industry figures. Only a few years back, the major tolling system suppliers were aggressively positioning themselves as one-stop shops for tolling solutions and operations. No sooner has that little flurry of innovation settled than another trend has emerged – tolling companies wanting to become major ITS suppliers as well. Various tolling company seniors have in recent
  • Plug and play approach unifies workzone ITS
    July 18, 2012
    Caltrans District 7 is finalising a ConOps document which will detail a plug-and-play to work zone ITS operation. The organisation's Allen Z. Chen elaborates. Before August is out, on current planning, the California Department of Transportation (Caltrans) District 7 (which covers Los Angeles and Ventura Counties, with a combined population of close to 11 million people) intends to have finalised a Concept of Operations (ConOps) document dealing with Work Zone Transportation Management Systems (WZTMS). The
  • Managing congestion, better information changes perceptions
    January 31, 2012
    Kapsch's Dietrich Leihs talks about the true fundamentals of urban pricing. In some Italian and German towns and cities, the solution to congestion is an outright ban on certain types of vehicles. As far as Dietrich Leihs is concerned, any attempt to sweeten the pill that is congestion charging is only ever going to be a partial success at best.
  • Virtual ITS European Congress 2020: report
    November 25, 2020
    ITS industry ‘needs to make a move towards each other’, Congress delegates hear