Skip to main content

Hertfordshire’s traffic control centre ‘improves congestion’

As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall. The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network. If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Mainte
March 13, 2013 Read time: 3 mins
As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall.

The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network.

If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Maintenance crews can also be sent out to repair highway faults.

County councillor Stuart Pile says: “Many councils are realising that local authorities cannot build their way out of problems with congestion,” said Cllr Pile, the executive member for highways and transport.  We started to look at forming a clear strategy to improve the management of traffic to give people confidence in the reliability of their journey. Without this strategy congestion is only going to get worse.

“It’s about having real-time traffic information while in the car or beforehand on your phone. We will be able to tell people before they set out if there’s a problem on a road they use or make people aware of where they can park before they get there. You can be told when your bus is going to arrive so you can don’t have to sit out in the cold waiting for twenty minutes.

“It sounds a lot of money but it’s about what we are saving in terms of disruption to the network and easing congestion,” he said.  “It was always going to be difficult to measure the financial benefits of introducing intelligent transport systems. The biggest gains will probably come from managing repairs and scheme improvements to the road network in such a way as to make better use of staff and resources.”

CCTV cameras and journey time counters are used to monitor traffic flow but Derek Twigg, the county council’s assistant network manager, has said it is necessary.  “We have CCTV installed for monitoring purposes but it’s not recorded and we don’t keep any of that data,” he said. “It is not about monitoring people, it is making sure people get where they need to go.”

A website collating traffic information across the county is expected to be rolled out in the summer.

Related Content

  • Whim launch in Birmingham: new day dawning
    June 4, 2018
    MaaS Global’s Whim mobility service is expanding with its first launch outside Finland – and has chosen the UK’s second city as its base. Adam Hill reports from Birmingham
  • New opportunities in a data-rich future
    March 19, 2014
    Jason Barnes looks at where the detection and monitoring sector is heading. In the future, there will be no such thing as an un-instrumented road. Just a short time ago, that could have been a quote from a high-level policy document but with the first arrivals of vehicles with 802.11p connectivity – the door-opener to Vehicle-to-X (V2X) applications – it’s a statement which has increasing validity. The technology which uses our roads will also provide information on road conditions but V2X isn’t the only
  • Mega trends will challenge transport technology
    June 5, 2015
    Jon Masters investigates some of the longer term trends that will shape transportation over the next 20 years. Business analysts and investors have already placed their bets on a future of technological smart mobility services. In December last year, the Wall Street Journal reported that Uber, the on-demand taxi and lift share smartphone app and start-up business, had been valued at $41.2 billion which, as the Journal reported, is an incredible vote of confidence for a company only five years old.
  • MobilityXX: ‘Women pay more for safe transport’
    October 8, 2021
    Laura Chace, new boss of ITS America, is fully behind the MobilityXX initiative, which promotes the role of women in transportation. She tells Adam Hill why the ’10 by 10’ target is so important…