Skip to main content

Hertfordshire’s traffic control centre ‘improves congestion’

As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall. The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network. If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Mainte
March 13, 2013 Read time: 3 mins
As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall.

The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network.

If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Maintenance crews can also be sent out to repair highway faults.

County councillor Stuart Pile says: “Many councils are realising that local authorities cannot build their way out of problems with congestion,” said Cllr Pile, the executive member for highways and transport.  We started to look at forming a clear strategy to improve the management of traffic to give people confidence in the reliability of their journey. Without this strategy congestion is only going to get worse.

“It’s about having real-time traffic information while in the car or beforehand on your phone. We will be able to tell people before they set out if there’s a problem on a road they use or make people aware of where they can park before they get there. You can be told when your bus is going to arrive so you can don’t have to sit out in the cold waiting for twenty minutes.

“It sounds a lot of money but it’s about what we are saving in terms of disruption to the network and easing congestion,” he said.  “It was always going to be difficult to measure the financial benefits of introducing intelligent transport systems. The biggest gains will probably come from managing repairs and scheme improvements to the road network in such a way as to make better use of staff and resources.”

CCTV cameras and journey time counters are used to monitor traffic flow but Derek Twigg, the county council’s assistant network manager, has said it is necessary.  “We have CCTV installed for monitoring purposes but it’s not recorded and we don’t keep any of that data,” he said. “It is not about monitoring people, it is making sure people get where they need to go.”

A website collating traffic information across the county is expected to be rolled out in the summer.

Related Content

  • Wireless technology aids city-wide traffic management
    October 10, 2012
    An extensive hybrid communications network in the County of Los Angeles is proving the capability and benefits of modern wireless technology for traffic management across wide areas. Wireless communications technology has found a welcoming test bed for use in traffic management systems, in the County of Los Angeles. The county has long running programmes synchronizing and monitoring traffic signals over large areas. In the process, combined with installation of advanced traffic management systems (ATMS), th
  • Sandra Phillips of Movmi: ‘We’re all trying to get people moving without a car’
    April 30, 2021
    Movmi founder Sandra Phillips talks to Adam Hill about why transport integration is sometimes a matter of trust – and how to empower women in transportation
  • VMS can counter small screens’ big problems
    June 9, 2015
    Lacroix Trafic’s Steve Collins believes the improving trends in road safety could go into reverse unless authorities make full use of the latest LED technology to meet drivers’ information needs. Road authorities and vehicles manufacturers could and should be far more active in countering some of the transportation industry’s major problems, according to Steve Collins export sales director at Lacroix Trafic.
  • Reducing injuries and deaths in US workzones shouldn’t be this complicated
    April 17, 2023
    In National Work Zone Awareness Week, surely the least we can do is to help get road workers home safely at the end of the day, says One.network's boss