Skip to main content

Hertfordshire’s traffic control centre ‘improves congestion’

As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall. The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network. If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Mainte
March 13, 2013 Read time: 3 mins
As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall.

The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network.

If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Maintenance crews can also be sent out to repair highway faults.

County councillor Stuart Pile says: “Many councils are realising that local authorities cannot build their way out of problems with congestion,” said Cllr Pile, the executive member for highways and transport.  We started to look at forming a clear strategy to improve the management of traffic to give people confidence in the reliability of their journey. Without this strategy congestion is only going to get worse.

“It’s about having real-time traffic information while in the car or beforehand on your phone. We will be able to tell people before they set out if there’s a problem on a road they use or make people aware of where they can park before they get there. You can be told when your bus is going to arrive so you can don’t have to sit out in the cold waiting for twenty minutes.

“It sounds a lot of money but it’s about what we are saving in terms of disruption to the network and easing congestion,” he said.  “It was always going to be difficult to measure the financial benefits of introducing intelligent transport systems. The biggest gains will probably come from managing repairs and scheme improvements to the road network in such a way as to make better use of staff and resources.”

CCTV cameras and journey time counters are used to monitor traffic flow but Derek Twigg, the county council’s assistant network manager, has said it is necessary.  “We have CCTV installed for monitoring purposes but it’s not recorded and we don’t keep any of that data,” he said. “It is not about monitoring people, it is making sure people get where they need to go.”

A website collating traffic information across the county is expected to be rolled out in the summer.

Related Content

  • July 27, 2021
    Chris Tomlinson: 'My golden rule is have an open mind’
    The executive director of Georgia’s mobility authorities explains tolling’s place in demand management, the benefits of being mode-agnostic and how to learn from other agencies
  • December 11, 2014
    Congress ‘needs a lesson in smart transportation’
    Former US transportation secretary Ray LaHood says Congress needs to learn there’s more to transportation funding in the 21st century than building more roads and bridges. He urged smart transportation advocates attending the Smart City Council’s Smart Cities Now forum in San Diego this week to take their message to Congress. There are new people in Congress who are going to write a transportation bill, LaHood suggested, and if they don’t incorporate all of the smart technologies that the forum has
  • April 12, 2022
    Drover AI’s Alex Nesic: ‘We’re still in the basement level of micromobility’
    The micromobility revolution has reshaped the way we get around cities, but it has created some problems too. Drover AI’s PathPilot is here to help cities – and pedestrians – Alex Nesic tells Adam Hill
  • January 19, 2012
    ITS industry needs more effort to get to the future
    Eric Sampson, visiting professor at Newcastle University and City University London and ambassador for ITS-UK, provides a retrospective on the last couple of decades and takes a look at what the ITS industry still needs to do to get to where it needs to be