Skip to main content

Xerox considers smarter city solutions

Richard Harris from Xerox considers how to alleviate inner-city traffic congestion. Whether travelling for business or leisure, wasting unnecessary time during your journey is a common source of frustration. From dealing with congestion, hold-ups caused by broken down vehicles or crashes to roadworks and other types of delay, wasting time is almost guaranteed to make most people experience additional stress before they even get to where they want to go.
October 14, 2016 Read time: 4 mins

Richard Harris from Xerox considers how to alleviate inner-city traffic congestion.

Whether travelling for business or leisure, wasting unnecessary time during your journey is a common source of frustration. From dealing with congestion, hold-ups caused by broken down vehicles or crashes to roadworks and other types of delay, wasting time is almost guaranteed to make most people experience additional stress before they even get to where they want to go.

Let’s face it, 96 hours per year is a long time spent doing anything. And according to new data on traffic congestion, this is precisely how long city-dwellers can waste sitting in traffic.

Parking pains

The travel infrastructure of our cities has a huge impact on how we behave during our working day and it also influences how we plan our leisure time. It determines how we structure our day and is a prime factor behind where we choose to work or live. Curious to understand the everyday challenges facing commuters, 4186 Xerox commissioned a study in 19 of Europe’s largest cities to find out how people are getting around, and how the experience could be made better.

According to the ‘Keeping our cities moving’ report, the state of parking is a real and growing concern. At present, approximately 9% of drivers spend more than 15 minutes every day just looking for somewhere to leave their car. A manageable number, perhaps, but when you look at the larger, traffic-heavy cities like London or Paris, (20% and 19% of drivers, respectively), the figure moves upwards of 10 minutes towards 30 minutes. That’s before factoring in the cost, which for 42% of commuters is the number one concern of parking.

As urban centres continue to grow, it shouldn’t follow that increased amounts of time and money are spent on parking. To permit this is to allow people to start the day stressed, increase pressure on their finances and likely impact morale when getting from one place to another.

No cars?

The obvious question here is why, in 2016, we still allow our days to revolve around parking in cities. The answer, unfortunately, is that alternative transport systems just aren’t seen as adequate across the continent.

For 24% of survey respondents, the car is still the only viable mode of transport available to them - that’s a poor reflection of public transport systems that are supposed to ease congestion.  With convenience and speed cited as the key factors behind any transport choice, the car is still seen as the first choice for commuting to and from work. More than three quarters (77%) still believe the car is the fastest way to get around; faster even than the train.

With the car still held in such high regard, the challenge for cities becomes how to support better parking in and around prime locations such as offices, shopping centres and other popular areas. For the city planner, the long-term goal must be to build alternatives that will actually drive a change in behaviour.

How do we fix it?

Almost half (49%) of city-dwellers agree with the notion that ‘Better public transport provision will heavily influence the economic success of my city’. There is a clear appetite to move beyond a reliance on cars, but there first needs to be a workable alternative.

What does that look like? For many, it’s an integrated ticketing system, a ‘one-for-all’ city pass that will allow them to move from train, to bus, to boat without separate queues or payments. Make public transport easier – engineer the customer experience – and the implication is that ridership will increase.

The smarter use of data will also be key. If built on the right technology, cities can now use real-time occupancy data and flexible payment systems to provide simpler and more efficient parking options. Thanks to better tracking systems, improved information and guidance, cities can actively manage parking-related congestion, maximise revenue, and use demand-based pricing to influence drivers’ behaviour.

By thinking about the transport infrastructure in this way, city councils may be able to start countering the endless flow of traffic cruising the streets looking for a place to stop.

A move residents and commuters alike would applaud.

  • About the Author: Richard Harris is solutions director at Xerox's International Transportation and Government Group

For more information on companies in this article

Related Content

  • Transit must be accessible to all, says SkedGo
    April 24, 2020
    When it comes to accessibility we need to embrace a more open and collaborative approach to ensure MaaS realises its true potential, says SkedGo’s Sandra Witzel – after all, a billion people on the planet have a disability
  • TrafficCarma tracks road traffic fluctuations
    June 4, 2020
    TrafficCast International has launched a daily update of changes in traffic volume and congestion across the US.
  • Machine vision develops closer traffic ties
    January 11, 2013
    Specifiers and buyers of camera technology in the transportation sector know what they need and are seeking innovative solutions. Over the following pages, Jason Barnes examines the latest developments with experts on machine vision technology. Transplanting the very high-performance camera technology used in machine vision from tightly controlled production management environments into those where highly variable conditions are common requires some careful thinking and not a little additional effort. Mach
  • ITSA’s Shailen Bhatt looks to the future
    March 6, 2018
    The new boss of ITS America is fizzing with ideas. Shailen Bhatt talks to Adam Hill about the need to rebrand the ITS industry, how technology can leverage tax dollars – and where the Star Wars universe fits in to his philosophy. Shailen Bhatt has a big job on his hands. The CEO and president of the Intelligent Transportation Society of America is the second to hold the post in two years following the resignation last July of his predecessor Regina Hopper. It has not been the easiest time for the