Skip to main content

Go-Ahead hit by cyberattack

Bus and rail group managing 'cybersecurity incident' after detecting 'unauthorised activity'
By Adam Hill September 7, 2022 Read time: 1 min
Go-Ahead runs buses in Singapore: the group insists no services have been affected by cyberattack (© Naruto4836 | Dreamstime.com)

Public transport provider Go-Ahead Group has been hit by a cyberattack but insists there is 'no impact' on its services for passengers.

In a statement, the company said it is "currently managing a cyber security incident after detecting unauthorised activity on its network on Monday 5 September 2022".

The group operates bus services in the UK, Ireland and Singapore, and rail services in the UK, Germany and Norway.

The statement adds: "Upon becoming aware of the incident, Go-Ahead immediately engaged external forensic specialists and has taken precautionary measures with its IT infrastructure whilst it continues to investigate the nature and extent of the incident and implement its incident response plans."

The company will "continue to assess the potential impact of the incident" and has informed "relevant regulators, including the Information Commissioner's Office in the UK". 

The statement concludes: "The Board will provide a further update as and when appropriate."

Go-Ahead says it is the largest operator of bus services in London, and its regional buses account for about 11% of the UK market, with its rail services "responsible for over 30% of all train passenger journeys" in the UK. 

For more information on companies in this article

Related Content

  • Contactless payments introduced on London's buses
    December 14, 2012
    Bus passengers in London can now use their use their contactless debit, credit or charge card to touch in on the yellow Oyster card readers and pay the single Oyster fare on any of London's 8,500 buses. Introducing the scheme, Transport for London (TfL) says the new payment option will also be good news for the approximately 36,000 people per day who board a bus and find they have insufficient pay as you go balance on their Oyster to pay for their journey as they will be able to use the other card they may
  • The inside story of how traffic chaos was avoided after I-95 collapse
    August 23, 2023
    June’s collapse of major US roadway I-95 in Pennsylvania could have caused lengthy traffic chaos. But - relatively speaking at least - it didn’t and gridlock was avoided. Alan Dron finds out why
  • Strike action prompts commuters to try something different
    June 2, 2014
    David Crawford highlights responses to transit disruption on both sides of the Atlantic. Shortly before workers at San Francisco Bay Area Rapid Transit (BART) began a lengthy round of pay and conditions-related strikes in summer 2013, impacting on the daily lives of 400,000 communities, online ridesharing group Avego publicised a new web address: bartstrike.com. By the start of the following week, Avego was encouraging stranded commuters to download its smartphone app by offering them the chance in a raffle
  • London faces ULEZ revolt by councils
    January 20, 2023
    Mayor says ULEZ expansion is needed to address climate and public health goals