Skip to main content

Hamburg HEAT starts passenger operations

Driverless minibus can carry three passengers - plus two members of staff in initial phase
By Adam Hill October 26, 2020 Read time: 2 mins
'A real milestone for the mobility of tomorrow' (© Hamburger Hochbahn AG)

Autonomous vehicle (AV) project HEAT (Hamburg Electric Autonomous Transportation) has made its first test run with passengers on public roads.

The driverless minibus will be presented officially at the ITS World Congress in Hamburg this time next year but people can ride it now until the end of November - although a 'vehicle attendant' and 'technical support specialist' still have to be on board.

“A short distance for the bus – but a real milestone for the mobility of tomorrow," said Dr. Anjes Tjarks, Hamburg's senator for transport and mobility turnaround.

"With passenger service starting, HEAT will become part of the smart mobility mix in our city."

The AV travels through the central Hamburg area of HafenCity at speeds up to 25 km/h. 

Siemens Mobility has deveoped the roadside infrastructure, which was integrated by Hamburg Verkehrsanlagen (HHVA).

The Hamburger Hochbahn vehicle also uses the HD map of the current route provided by the City of Hamburg, which is accurate to within a few centimetres.

Infection prevention measures mean the shuttle can only carry up to three passengers at a time in addition to the two attendants.

Henrik Falk, CEO of Hochbahn, says: “Now that we can put the shuttle into operation, we are getting much closer to the concept of the research project: to provide an autonomous minibus as a new service when it is not practical to use larger vehicles – such as during odd hours or on the outskirts of the city."

He admitted there is "still a long way to go" but insisted that progress was being made.

Passenger feedback will be sought in order to help 'optimise' the experience of travel before the launch next year.

Related Content

  • January 5, 2016
    Will mobile apps kick-start mobility pricing?
    Thomas Hallauer from Ptolemus believes trials of connected road charging services will show the pay per mile concept will go much further than previously thought. Drivers are progressively becoming directly connected to the transport infrastructure and while the methods are changing, the innovation is really in the models rather than the technology.
  • June 2, 2025
    Holon presents new interior for AV shuttle
    Holon Urban will take part in first real-world pilot this August in Hamburg
  • October 12, 2018
    Trust me, I'm a driverless car
    Developing C/AV technology is the easy bit: now the vehicles need to gain people’s confidence. So does the public feel safe in driverless hands – and how much might they be willing to pay for the privilege? The Venturer consortium’s final user and technology test (Trial 3) explored levels of user trust in scenarios where a connected and autonomous vehicle (C/AV) is interacting with cyclists, pedestrians and other road users on a controlled road network. Trial 3 consisted of experimental runs in the
  • February 20, 2019
    StreetLight Data maps future
    Laura Schewel of StreetLight Data talks to Adam Hill about the importance of measuring what you do – and about how paint will remain perhaps the most important piece of technology in the city planners’ armoury for a decade to come Transportation is dangerous, responsible for 30% of global cargo emissions today. Some experts believe that it will be responsible for 80% by 2050. And that’s before you even get on to the safety question - just ask tech entrepreneur Laura Schewel. “Transportation is getting wo