Skip to main content

UITP Summit 2023: Public transport must make itself more 'attractive'

Need to make riders give up their cars - and to be seen as secure job for workers
By Adam Hill June 6, 2023 Read time: 2 mins
Public transit needs to attract staff as well as passengers (© Viorel Dudau | Dreamstime.com)

Labour shortages have been identified as one of the most pressing issues for mass transit in a session at the UITP Global Public Transport Summit in Barcelona, Spain.

UITP President Khalid Alhogail says: “We can buy buses, we can buy trains, we can’t buy employees. Before the pandemic, we talked about automation and replacing workers. We scared off workers to more secure jobs. We have to be more attractive.”

There is also a need to attracting riders, making public transport a more appealing option than private cars.

More informative messaging would help, delegates said, although overcrowding might also be an issue. One CEO says: “The difference between the train and the car is that on a train you can use your hands. But if you need to stand, that’s not true anymore.”

There was also a need for the public transport sector to build solid relationships with decision makers and politicians, the session heard.

The comments came as CEOs from the global public transport industry worldwide "unanimously endorsed" the UITP Barcelona Declaration. 

In a statement, the public transport organisation says: "The Declaration serves as a testament to the undeniable and indispensable role of public transport in our daily lives, benefiting everyone, everywhere. It plays an intrinsic role in facilitating movement, fostering employment, supporting cities and economies, preserving the environment, promoting good health, and much more."

UITP Secretary General Mohamed Mezghani adds: "The response to the Barcelona Declaration is truly uplifting. Considering the multitude of challenges our sector has confronted in recent years, such as pandemic recovery, climate events, soaring energy costs, and labour shortages, witnessing the unwavering commitment from our industry’s trailblazers is inspiring.”

For more information on companies in this article

Related Content

  • MaaS must be seamless and invisible - or forget it
    June 5, 2018
    MaaS experts from around the world converged on ITS International’s MaaS Market Atlanta conference to talk about how MaaS can be implemented in the US. Andrew Bardin Williams had a front row seat. Transportation experts from around the world gathered in the US earlier this month to discuss the future of Mobility as a Service (MaaS) and how it could be deployed in the US market. While most attendees at ITS International’s MaaS Market Atlanta conference were familiar with the MaaS concept, the US’s highly
  • ITS America Annual Meeting - setting the scene
    May 1, 2012
    Gloria J. Jeff, District of Columbia Department of Transportation, and one of the co-chairs of the 2012 Annual Meeting Organizing Committee, sets the scene on what will be this year’s most important event for the ITS industry.
  • UITP Summit 2025
    Jun 15, 2025 - Jun 18, 2025

    With nearly 140 years of history, the UITP Summit is the not-to-miss high-level event for the public transport sector

    • Global Annual Event: Hosted in diverse cities, offering a unique experience each year
    • High-level gathering: A premier event for public transport professionals, experts and industry leaders.
    • Strategic insights: Engage in a variety of activities preparing your organisation for the future.
  • Caltrans takes the long view of transport
    October 21, 2016
    Caltrans’ Malcolm Dougherty took time out of his schedule at ITS America 2016 in San Jose to talk to ITS International about current and future challenges. As director of California Department of Transportation (Caltrans) since mid-2012, many would say that Malcolm Dougherty has one of the best jobs in transportation. Caltrans is one of the most progressive and innovative transport authorities, implementing policies to encourage cycling, piloting new