Skip to main content

Melbourne uses big data to transform tram services

In Australia, Melbourne's Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks. By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic. As a result, the iconic 100-year old system is consistently beating its own service
November 7, 2013 Read time: 2 mins
In Australia, Melbourne's 7525 Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks.  By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic.

As a result, the iconic 100-year old system is consistently beating its own service and punctuality goals.

Yarra Tram's system works by tracking each of the 91,000 different pieces of equipment that make up the tram network, from tram cars to power lines to tracks, using intelligent sensors and information from employee and passenger reports about service and equipment. For example, an automated wheel-measuring machine built into the track at the tram depot detects the condition of a tram's wheel when it rolls over it.

This information is pulled together and hosted on the cloud, where analytics are applied to help the Yarra Trams' operations team quickly respond to, prioritise and coordinate maintenance and pinpoint future problems. Data analysis identifies trends or patterns in tram and infrastructure repair history, enabling operators to use the information as a guide for scheduling predictive maintenance. Maintenance crews receive work orders remotely on Mobile Devices, tackling repairs and potential disruptions before service is delayed, while an app provides passengers with the latest information about track tram arrival, departures, or delays and alternative routes.

For more information on companies in this article

Related Content

  • Glasgow’s new Operations Centre has a key role in city’s future
    June 6, 2014
    David Crawford investigates a control centre with a future. Destined to play a central role in keeping the city and its transport running smoothly during the 2014 Commonwealth Games in July, the new Glasgow Operations Centre in Scotland’s largest urban centre formally went live earlier this year. The aim was to dry run its far-reaching integration of previously distinct core systems and familiarise the public with the initial phase of what will be a long-term post-event legacy. The centre brings together, i
  • Authorities select enforce now, pay later option
    October 19, 2015
    Outsouring of enforcement services is on the increase internationally as highway and traffic authorities seek further support in resources and expertise from the private sector. Jon Masters reports. Signs of a significant company making moves into a new market can usually be read as indication of likely growth in that particular sector. Q-Free’s expansion from tolling operations into general traffic enforcement could be viewed as surprising as it is moving into what are relatively mature and consolidating m
  • Vehicle probe data aids emergency rescue vehicle routing
    June 20, 2012
    A new vehicle routeing initiative has arisen to help improve emergency response and relief following natural disasters in Japan. David Crawford reports Japan’s national ITS group ITS Japan and the country’s leading automotives have agreed on a new combined approach to the organisation of traffic management and emergency response in the wake of major natural disasters. A new, robust traffic information platform using probe data obtained from vehicles to support traffic flow will build on the shared experienc
  • Extra enforcement key to cutting road casualties in The Netherlands
    November 27, 2013
    While The Netherlands already has some of the safest roads in the world it has ambitious plans to make them safer still, as Jon Masters discovers. In virtually all periodical studies and comparisons of countries’ road safety performance, the Netherlands is consistently in the top three and often leads the world, depending on how casualty figures are compared. According to the International Traffic Safety Data & Analysis Group (IRTAD) of the International Transport Forum, road deaths per capita have falle