Skip to main content

Melbourne uses big data to transform tram services

In Australia, Melbourne's Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks. By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic. As a result, the iconic 100-year old system is consistently beating its own service
November 7, 2013 Read time: 2 mins
In Australia, Melbourne's 7525 Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks.  By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic.

As a result, the iconic 100-year old system is consistently beating its own service and punctuality goals.

Yarra Tram's system works by tracking each of the 91,000 different pieces of equipment that make up the tram network, from tram cars to power lines to tracks, using intelligent sensors and information from employee and passenger reports about service and equipment. For example, an automated wheel-measuring machine built into the track at the tram depot detects the condition of a tram's wheel when it rolls over it.

This information is pulled together and hosted on the cloud, where analytics are applied to help the Yarra Trams' operations team quickly respond to, prioritise and coordinate maintenance and pinpoint future problems. Data analysis identifies trends or patterns in tram and infrastructure repair history, enabling operators to use the information as a guide for scheduling predictive maintenance. Maintenance crews receive work orders remotely on Mobile Devices, tackling repairs and potential disruptions before service is delayed, while an app provides passengers with the latest information about track tram arrival, departures, or delays and alternative routes.

For more information on companies in this article

Related Content

  • Bringing V2I and V2V communications to workzone safety
    January 26, 2012
    Imran Hayee of the University of Minnesota Duluth's Department of Electrical and Computer Engineering talks about efforts to bring V2I and V2V communications into work zones. With USDOT backing and under the auspices of the ITS Joint Program Office Connected Vehicle Research (formerly IntelliDrive) research programme, M. Imran Hayee of the University of Minnesota Duluth's Department of Electrical and Computer Engineering along with team of his students, have been conducting research into the application of
  • MaaS Market London conference attracts global experts
    February 20, 2019
    A plethora of global mobility experts is heading for ITS International’s 2019 MaaS Market Conference, reflecting the increasing pace of Mobility as a Service deployment. Colin Sowman reports Mobility as a Service (MaaS) cannot exist without the digitisation of transport services - and digitisation is without doubt the biggest challenge the transport sector has ever faced. It will create more changes over the next five to 10 years than the transport sector has seen in the past 100 - and there will be winn
  • Hertfordshire deploys real-time public transport information system
    October 8, 2012
    UK transport consultants WYG have successfully collaborated with Hertfordshire County Council in the UK to provide technical expertise for the county’s real-time public transport system. The roll-out of real time passenger information (RTPI) systems across Hertfordshire over the coming weeks is the first milestone in the project and is a key part of a wider transport improvement programme. The project presented numerous challenges, not least the need to deliver the project in partnership with private secto
  • Xerox makes transportation simple
    May 16, 2012
    To many, Xerox is nothing more than the ‘copy company’. For those who know better, they are now the largest provider of transportation services to governments around the world. Xerox is appearing in all sorts of unexpected places after their acquisition of Affiliated Computer Services (ACS) in 2010 and dropping the ACS name earlier this year. To help establish the company as a key player in the intelligent transportation world, Xerox chairman and CEO Ursula Burns will be the featured speaker at the 2012 ITS