Skip to main content

Melbourne uses big data to transform tram services

In Australia, Melbourne's Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks. By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic. As a result, the iconic 100-year old system is consistently beating its own service
November 7, 2013 Read time: 2 mins
In Australia, Melbourne's 7525 Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks.  By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic.

As a result, the iconic 100-year old system is consistently beating its own service and punctuality goals.

Yarra Tram's system works by tracking each of the 91,000 different pieces of equipment that make up the tram network, from tram cars to power lines to tracks, using intelligent sensors and information from employee and passenger reports about service and equipment. For example, an automated wheel-measuring machine built into the track at the tram depot detects the condition of a tram's wheel when it rolls over it.

This information is pulled together and hosted on the cloud, where analytics are applied to help the Yarra Trams' operations team quickly respond to, prioritise and coordinate maintenance and pinpoint future problems. Data analysis identifies trends or patterns in tram and infrastructure repair history, enabling operators to use the information as a guide for scheduling predictive maintenance. Maintenance crews receive work orders remotely on Mobile Devices, tackling repairs and potential disruptions before service is delayed, while an app provides passengers with the latest information about track tram arrival, departures, or delays and alternative routes.

For more information on companies in this article

Related Content

  • Edinburgh launches live transport updates in Google Maps
    January 11, 2016
    Passengers of Lothian Buses and Edinburgh Trams will be the first in Scotland to access real-time service information on Google Maps thanks to a partnership between Transport for Edinburgh and Google. Google Maps on desktop and mobile now uses real-time predictions to deliver more accurate directions between any two places in Edinburgh, taking into account delays and diversions, with live updates from every bus and tram in the fleet. Google Maps has an overview of where all buses and trams are on the
  • New solutions to old problems set to cut emergency response times
    April 30, 2015
    David Crawford looks at the latest developments in emergency response. Ensuring speedier reactions to transport and travel crises is becoming increasingly important. US statistics suggest that as many as 1,000 ‘saveable’ lives can be lost each year in major cities because of operational defects in their SOS operations.
  • Continental developing road departure protection systems
    June 25, 2015
    International automotive supplier Continental is working on new road departure protection systems that aim to eliminate unintended road departures, which currently are not completely covered by today’s lateral guidance advanced driver assistance systems (ADAS), preventing fatal accidents from occurring on highways and rural roads. According to the US Department of Transportation Federal Highway Administration, approximately 55 per cent of traffic fatalities in the US involve a vehicle crossing the roadwa
  • Smart technology keeps infrastructure operating safely
    August 30, 2013
    US Departments of Transportation (DOTs) are using smart technology to warn civil engineers when something is wrong with the infrastructure, says the American Association of State Highway and Transportation Association (AASHTO). Sensors installed on bridges, in roadways, and on maintenance vehicles are communicating real-time performance and weather data, allowing engineers to solve problems before they occur. "Most people look at a road or a bridge and never realise the technology that today's modern tra