Skip to main content

Melbourne uses big data to transform tram services

In Australia, Melbourne's Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks. By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic. As a result, the iconic 100-year old system is consistently beating its own service
November 7, 2013 Read time: 2 mins
In Australia, Melbourne's 7525 Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks.  By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic.

As a result, the iconic 100-year old system is consistently beating its own service and punctuality goals.

Yarra Tram's system works by tracking each of the 91,000 different pieces of equipment that make up the tram network, from tram cars to power lines to tracks, using intelligent sensors and information from employee and passenger reports about service and equipment. For example, an automated wheel-measuring machine built into the track at the tram depot detects the condition of a tram's wheel when it rolls over it.

This information is pulled together and hosted on the cloud, where analytics are applied to help the Yarra Trams' operations team quickly respond to, prioritise and coordinate maintenance and pinpoint future problems. Data analysis identifies trends or patterns in tram and infrastructure repair history, enabling operators to use the information as a guide for scheduling predictive maintenance. Maintenance crews receive work orders remotely on Mobile Devices, tackling repairs and potential disruptions before service is delayed, while an app provides passengers with the latest information about track tram arrival, departures, or delays and alternative routes.

For more information on companies in this article

Related Content

  • Business intelligence improves bus fleet management
    April 24, 2013
    Innovative use of fleet management-generated data has optimised passenger service running times and achieved full payback in its first quarter Metro Vancouver’s South Coast British Columbia Transportation Authority (TransLink) has gained substantial benefits in bus idle time savings from a business intelligence (BI) solution, built from data captured in its ITS-based fleet management system. Delivered by public transport ITS specialist Init under a contract awarded in 2006, this includes on-board computers,
  • Data made useful by Xerox
    May 21, 2012
    Data is everywhere in transportation systems and in copious amounts. But what is your data telling you about your agency? And are you putting it to use to run your agency better? Xerox is helping agencies make sense of data they already have so transportation managers can find patterns, trends and solutions. During the 2012 ITS America annual meeting, Xerox will showcase a ‘city dashboard’ including heat maps that illustrates transit activity in a city.
  • UK drivers get real time traffic information boost
    August 9, 2012
    The UK Highways Agency is trialling a system to add commercially available traffic data to its existing sources to monitor how well traffic is flowing on England's motorways and strategic roads. Similar data sources are already used by satellite navigation devices, smartphones, and applications like Google maps. Better real-time data will allow agency staff to respond more quickly to incidents and identify delays and communicate them to drivers so they can take alternative routes if necessary.
  • IRD joins Canadian data vault project
    April 9, 2021
    IRD will collect roadside data to improve resilience of Canada’s prairie road network