Skip to main content

Melbourne uses big data to transform tram services

In Australia, Melbourne's Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks. By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic. As a result, the iconic 100-year old system is consistently beating its own service
November 7, 2013 Read time: 2 mins
In Australia, Melbourne's 7525 Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks.  By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic.

As a result, the iconic 100-year old system is consistently beating its own service and punctuality goals.

Yarra Tram's system works by tracking each of the 91,000 different pieces of equipment that make up the tram network, from tram cars to power lines to tracks, using intelligent sensors and information from employee and passenger reports about service and equipment. For example, an automated wheel-measuring machine built into the track at the tram depot detects the condition of a tram's wheel when it rolls over it.

This information is pulled together and hosted on the cloud, where analytics are applied to help the Yarra Trams' operations team quickly respond to, prioritise and coordinate maintenance and pinpoint future problems. Data analysis identifies trends or patterns in tram and infrastructure repair history, enabling operators to use the information as a guide for scheduling predictive maintenance. Maintenance crews receive work orders remotely on Mobile Devices, tackling repairs and potential disruptions before service is delayed, while an app provides passengers with the latest information about track tram arrival, departures, or delays and alternative routes.

Related Content

  • October 1, 2015
    Thales to upgrade New York’s Queens Boulevard subway line
    In a contract worth US$49.6 million from the New York Metropolitan Transportation Authority (MTA), Thales is to upgrade the New York subway’s busy Queens Boulevard Line with its signalling solution. The contract includes the deployment of the Thales’s communications-based train control system, SelTrac CBTC, as well as the supply of equipment for the line’s train fleet. Design work for the Queens Boulevard Line is getting underway and installations are expected to begin in mid-2017.
  • January 20, 2012
    Social media a one-stop shop for travel information
    Exponentially widening mobile phone ownership is opening up the field to new ways of obtaining and disseminating better travel information from and to public transport users, via for example social media and tracking riders' phones. Over 50 US transit agencies, including major actors such as TriMet, in the metropolitan area of Portland, Oregon, Dallas Area Rapid Transit in Texas, and San Francisco's Bay Area Rapid Transit District (BART), as well as smaller operators, now have Facebook and/or Twitter accoun
  • April 29, 2024
    XYZT.ai adds time to the mobility equation
    Timestamps on critical ITS data allow organisations to drive additional insights
  • August 27, 2024
    Asecap Days 2024: Getting used to the new normal
    Asecap Days 2024 in Milan focused on environmental protection of road infrastructure, digital twin-based maintenance and monitoring of highways as well as the impact of electric vehicles, reports David Arminas