Skip to main content

Melbourne uses big data to transform tram services

In Australia, Melbourne's Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks. By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic. As a result, the iconic 100-year old system is consistently beating its own service
November 7, 2013 Read time: 2 mins
In Australia, Melbourne's 7525 Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks.  By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic.

As a result, the iconic 100-year old system is consistently beating its own service and punctuality goals.

Yarra Tram's system works by tracking each of the 91,000 different pieces of equipment that make up the tram network, from tram cars to power lines to tracks, using intelligent sensors and information from employee and passenger reports about service and equipment. For example, an automated wheel-measuring machine built into the track at the tram depot detects the condition of a tram's wheel when it rolls over it.

This information is pulled together and hosted on the cloud, where analytics are applied to help the Yarra Trams' operations team quickly respond to, prioritise and coordinate maintenance and pinpoint future problems. Data analysis identifies trends or patterns in tram and infrastructure repair history, enabling operators to use the information as a guide for scheduling predictive maintenance. Maintenance crews receive work orders remotely on Mobile Devices, tackling repairs and potential disruptions before service is delayed, while an app provides passengers with the latest information about track tram arrival, departures, or delays and alternative routes.

Related Content

  • December 20, 2024
    Huawei addresses congested, separated rail networks with cloud solution
    A shift to a cloud-based operating regime solves the problems of trying to make cluttered, geographically-discrete terrestrial systems work together
  • February 1, 2021
    Crises demand digital ITS response
    Digital transformation of transport hubs will be crucial in tackling present and future challenges, and Huawei’s current Shenzhen project highlights what can be achieved
  • March 4, 2019
    IBTTA: ‘The only way to keep up is to stay ahead’
    The focus of the IBTTA’s Annual Technology Summit is changing. The tolling organisation’s Bill Cramer explains why this is good news for ITS professionals looking to embrace new technologies For a decade or more, the technology summits hosted by the International Bridge, Tunnel and Turnpike Association (IBTTA) have helped drive the tolling industry’s embrace of the systems, services and breakthrough concepts that are building a 21st century transportation sector. Now, the summit itself is adjusting its
  • April 7, 2017
    Ertico weaves tunnel visions into the ‘big picture’
    As he takes the wheel at Ertico - ITS Europe, Jacob Bangsgaard talks to ITS International about the challenges and opportunities facing the organisation and the ITS industry. Ertico - ITS Europe’s new CEO, Jacob Bangsgaard, is no stranger to the organisation having spent five years there before moving to the FIA (Federation Internationale de l’Automobile) in 2006. Four years later he became director general of the FIA’s Region I (EMEA), which represents more than 100 mobility clubs, and in 2012 he joined Er