Skip to main content

Melbourne uses big data to transform tram services

In Australia, Melbourne's Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks. By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic. As a result, the iconic 100-year old system is consistently beating its own service
November 7, 2013 Read time: 2 mins
In Australia, Melbourne's 7525 Yarra Trams, the largest tram system in the world, is dramatically improving service on its 250 kilometres of double tracks.  By using IBM big data, the cloud, mobile and analytics the company is able to reconfigure routes on the fly, pinpoint and fix problems before they occur, and respond quickly to challenges, whether it's sudden flooding, major events in the city, or just rush hour traffic.

As a result, the iconic 100-year old system is consistently beating its own service and punctuality goals.

Yarra Tram's system works by tracking each of the 91,000 different pieces of equipment that make up the tram network, from tram cars to power lines to tracks, using intelligent sensors and information from employee and passenger reports about service and equipment. For example, an automated wheel-measuring machine built into the track at the tram depot detects the condition of a tram's wheel when it rolls over it.

This information is pulled together and hosted on the cloud, where analytics are applied to help the Yarra Trams' operations team quickly respond to, prioritise and coordinate maintenance and pinpoint future problems. Data analysis identifies trends or patterns in tram and infrastructure repair history, enabling operators to use the information as a guide for scheduling predictive maintenance. Maintenance crews receive work orders remotely on Mobile Devices, tackling repairs and potential disruptions before service is delayed, while an app provides passengers with the latest information about track tram arrival, departures, or delays and alternative routes.

For more information on companies in this article

Related Content

  • Telegra sets its sights on tomorrow’s traffic technology
    March 14, 2018
    At next week’s Intertraffic exhibition, Telegra will unveil a new generation ITS technologies which are designed to be understandable, safe and future-proof. The company said its new products address two major trends: rapidly evolving technologies for information sourcing, analysis and processing, and to counter growing traffic problems which cost societies worldwide billions of dollars every year. Its new artificial intelligence (AI) based and cloud-ready TopXview ITS platform provides ‘big data’
  • More for less with traffic control centre technology
    May 31, 2013
    Rich pickings are now available in a maturing market supplying screens and processors for traffic management operations. Jon Masters reviews what’s on offer. Competition in supply of technology for traffic management and control centres has increased significantly in recent years. Suppliers introduced better products and customers are changing the way they operate, which benefits traffic authorities and emergency services alike. These are the views of Electrosonic’s control rooms solutions sales manager Pa
  • Getting real with fleet management and passenger information
    September 2, 2013
    UK ticketing technology company Parkeon has partnered with information specialist Cloud Amber to develop a new way of using the in-built GPS/GPRS functionality of an electronic ticket machine to improve the scope and accuracy of real time information systems while reducing system cost, complexity and maintenance requirements. Newport Transport is to take advantage of the alliance to become one of the first bus operators in the country to take direct control of its real time information systems, using the t
  • The smart in smart parking
    March 29, 2018
    Whether you want to reduce congestion, increase parking revenue or reduce occupancy – or a mixture of all three – there is plenty of technology available. Andrew Bardin Williams considers the pros and cons. Drawn in by the promise of Smart City initiatives, communities across North America are embracing smart parking solutions in an effort to change citizens’ transportation behaviours for the better. They are doing this by using policy and ITS solutions to help de-incentivise parking for most people while