Skip to main content

Conduent counts on Italian buses

Passenger-monitoring system will allow transit companies to comply with Covid regs
By Adam Hill April 21, 2021 Read time: 2 mins
Counting on it: Conduent monitors Bergamo's transit passengers (image courtesy of Conduent)

Conduent Transportation has introduced an automatic passenger-monitoring system in Bergamo, Italy.

Automated, infrared camera devices have been installed on buses managed by Azienda Trasporti Bergamo (ATB) and trams managed by its associated company, Tramvie Elettriche Bergamasche (TEB).

The vehicles are operating in Bergamo and surrounding areas, serving approximately 380,000 residents. 

Conduent says the new solution will enable ATB and TEB to "easily comply" with Italian Ministry of Transport regulations on social distancing to mitigate Covid-19 infection risks.

The rules limit the number of bus and tram passengers to 50% of maximum capacity, as determined by the vehicle’s registration certificate. 

The cameras count passengers boarding and disembarking and feed this data in real time into Conduent-developed software that reports the number of available seats to the driver’s on-board console and on bus external displays. 

The number of seats is also displayed in ATB and TEB operations centres, which show the location of each vehicle on each line, and at passenger stops. 

The data will be exported to the ATB mobile app too.

“After the impact of the Covid-19 emergency on the area, the Bergamo community wants to return to normalcy," says Gianni Scarfone, general manager of ATB and CEO of TEB.

"Public transport is an essential part of this restart."

Conduent's Jean-Charles Zaia, general manager, public transit, says: “Working with ATB and TEB, we have developed a powerful tool that provides passengers with essential information to use the public transport service safely.

For more information on companies in this article

Related Content

  • Columbia goes intermodal to support sustainability
    April 10, 2014
    David Crawford on the ups and downs of a Latin metropolis. Medellín, Colombia’s second city and a recognised leader in sustainable transport thinking, is rapidly extending its substantial existing investment in modern mobility. It is deploying both an enhanced integrated traffic management array and the country’s first intermodal public transportation management system. The supplier of both, under separate €9 million (US$12.3 million) contracts, is Spanish engineering company Indra, a major exporter
  • Hard data supports traffic monitoring
    April 30, 2024
    A collaboration between AGD Systems and North Line Canada has demonstrated the value of traffic experts putting their heads together to improve pedestrian safety
  • Extra enforcement key to cutting road casualties in The Netherlands
    November 27, 2013
    While The Netherlands already has some of the safest roads in the world it has ambitious plans to make them safer still, as Jon Masters discovers. In virtually all periodical studies and comparisons of countries’ road safety performance, the Netherlands is consistently in the top three and often leads the world, depending on how casualty figures are compared. According to the International Traffic Safety Data & Analysis Group (IRTAD) of the International Transport Forum, road deaths per capita have falle
  • Bus service data, better journey planning, better information
    January 30, 2012
    Chris Gibbard and Paul Drummond of Transport Direct on developments in Great Britain in the electronic transfer of bus service data. Great Britain has a dynamic bus market which permits a bus operator to initiate or alter commercial routes by giving a minimum of eight weeks' notice to a registrar (the Traffic Commissioner). A Local Transport Authority (LTA) neither specifies nor determines such services. In addition to commercial bus routes, an LTA will tender and contract for the operation of those additio