Skip to main content

Conduent counts on Italian buses

Passenger-monitoring system will allow transit companies to comply with Covid regs
By Adam Hill April 21, 2021 Read time: 2 mins
Counting on it: Conduent monitors Bergamo's transit passengers (image courtesy of Conduent)

Conduent Transportation has introduced an automatic passenger-monitoring system in Bergamo, Italy.

Automated, infrared camera devices have been installed on buses managed by Azienda Trasporti Bergamo (ATB) and trams managed by its associated company, Tramvie Elettriche Bergamasche (TEB).

The vehicles are operating in Bergamo and surrounding areas, serving approximately 380,000 residents. 

Conduent says the new solution will enable ATB and TEB to "easily comply" with Italian Ministry of Transport regulations on social distancing to mitigate Covid-19 infection risks.

The rules limit the number of bus and tram passengers to 50% of maximum capacity, as determined by the vehicle’s registration certificate. 

The cameras count passengers boarding and disembarking and feed this data in real time into Conduent-developed software that reports the number of available seats to the driver’s on-board console and on bus external displays. 

The number of seats is also displayed in ATB and TEB operations centres, which show the location of each vehicle on each line, and at passenger stops. 

The data will be exported to the ATB mobile app too.

“After the impact of the Covid-19 emergency on the area, the Bergamo community wants to return to normalcy," says Gianni Scarfone, general manager of ATB and CEO of TEB.

"Public transport is an essential part of this restart."

Conduent's Jean-Charles Zaia, general manager, public transit, says: “Working with ATB and TEB, we have developed a powerful tool that provides passengers with essential information to use the public transport service safely.

For more information on companies in this article

Related Content

  • Moovit points users to Spin e-scooters 
    August 13, 2021
    E-scooters are expected to provide an alternative to driving cars 
  • Daimler launches its ‘bus of the future’
    July 21, 2016
    Daimler’s Mercedes-Benz Future Bus made its first autonomous trip on a public road recently, when it was driven at speeds of up to 70 km/h on a section of a bus rapid transit route in Amsterdam in the Netherlands. The 20 kilometre route, which links Schiphol Airport with the town of Haarlem, provided a challenge for the bus, with its numerous bends, tunnels and traffic signals. Although a driver was on board for safety reasons, for the most part the bus met the challenge autonomously, stopping at bus sto
  • The problem of mass transit ridership post-Covid 19
    June 9, 2020
    Several pillars of Mobility as a Service – notably public transit, ride-share and micromobility – are under pressure as ridership plummets.
  • Monitoring, detection and control systems inside tunnels can do much to improve traveller safety
    August 6, 2013
    ITS technology can do a great deal to improve tunnel safety, as Colin Sowman discovers. It was back in April 2004 that the European Parliament adopted the EU Directive which lays down the Minimum Safety Requirements for Tunnels in the Trans-European Road Network (2004/54/EC). This was the first unitary legislation setting minimum safety standards for European road tunnels and was designed to harmonise the management of tunnel safety at a national level. Operators of existing tunnels have until 30 April 201