Skip to main content

Ding Ding! Thales eases payment for riders on Hong Kong trams

Travellers can now use contactless and QR codes rather than just Octopus cards or cash
By Adam Hill September 12, 2023 Read time: 1 min
Hong Kong's 'Ding Ding' trams have been operating for more than 100 years (© Lai Ching Yuen | Dreamstime.com)

The 150,000 passengers who use Hong Kong's iconic double-decker trams each day are now able to pay electronically for their rides - rather than just with cash or Octopus cards.

Thales, in partnership with Golong International Technology Company, has provided an integrated electronic payment system for Hong Kong Tramways' (HKT) 165 tramcars, which means 12 electronic payment means - including contactless, Apple Pay, Google Pay and QR codes - are now available.

Thales’ new integrated solution includes software development, provision of Octopus and EMV QR back-office and hardware design to replace the existing payment system. The new all-in-one validators support EMV payment, QR payment and Octopus. Thales will also provide three years' maintenance service to HKT.

“Thales is delighted to develop this user-friendly and flexible payment system of the world's largest double-deck tram fleet in operation and, among others, the most environmentally friendly public transport in Hong Kong," says Jean-Marc Reynaud, VP, revenue collection systems, Thales.

HKT is wholly-owned by RATP Dev.

For more information on companies in this article

Related Content

  • Chicago integrates regional transit fares
    December 16, 2014
    Travellers in Chicago will soon be able to use a single app to plan their journey, pay and receive real-time alerts across all public transit services in the Chicago region. The Chicago Transit Authority (CTA), suburban bus operator Pace and commuter rail system Metra have awarded Cubic Transportation Systems a US$5.4 million contract to supply an integrated mobile application and system supporting a wide variety of mobile ticketing, mobile top up, contactless mobile payment using Near Field Communication (
  • Australia's 2013 NeTC forum debates revenue collection
    June 17, 2013
    The challenging issue of revenue collection was under discussion at the 2013 Australian National Electronic Tolling Committee (NeTC) Forum hosted in Brisbane in May by ITS Australia. ITS Australia chief executive officer Susan Harris said the collection debate focused on ways to educate customers about the rationale for charges, payment processes and tactics to avoid repeat deliberate non-payers. The Forum provided an opportunity for industry and government to explore case studies about the costs of process
  • GPS system to track Hong Kong airport bus service
    January 4, 2013
    Catching the next airport bus is expected to be a lot simpler for Citybus’s Cityflyer airport bus passengers. The IT and network technology provider NEC Hong Kong recently developed a fleet management system (FMS) that uses GPS-based technology to monitor airport buses and predict their arrival times at upcoming bus stops. Available at Citybus’ web site and as a smartphone mobile app, the estimated time of arrival (ETA) service covers around 300 bus stops of all Citybus A routes and the accuracy of predicti
  • Considering accessibility costs little and pays dividends for all travellers
    August 8, 2017
    Catering for those with disabilities can be cost-effective and improve services for all travellers, as David Crawford discovers. Clearer understanding of the economic value of accessible transport is essential if we are to speed up the current slow deployment levels, according to the Paris-based International Transport Forum (ITF), which staged a 2016 round table on the ‘Benefits and Costs of Inclusion in Transport’. It wants to see greater availability of data on levels of actual and unmet demand for acces