Skip to main content

Conduent goes with the flow in Venice

Firm works with Elavon and Visa to provide payments for Azienda Veneziana della Mobilità
By Adam Hill December 28, 2022 Read time: 2 mins
Venice transport network includes 149 vessels: water buses, speedboats, motorboats and ferries (image: AVM)

Conduent Transportation is to provide payment services for Azienda Veneziana della Mobilità (AVM), the public transport operator in Venice, Italy.

From 2023, along with payments firm Elavon and Visa, it will provide an EMV (Europay, Mastercard and Visa) payment system across the network in the famously water-dominated city.
 
Riders will be able to pay with contactless credit and debit cards, smartphones and smart watches, offering easier access to AVM’s services in the metropolitan area of Venice and the integrated mobility services in the wider urban area.
 
Conduent will deliver the end-to-end technical infrastructure, including 1,900 validators, while Elavon will handle card payment services, calculating fares. 
 
The Venice transport network includes a fleet of 149 vessels (water buses, speedboats, motorboats and ferries), more than 150 wharfs, 540 buses, 20 trams on two lines and two people movers. Approximately 100-120 million passengers travel on the Venice public transport network every year.
 
“The AVM mobility and public transport network is essential to our area, so we want to be sure that our system is accessible and convenient for residents and tourists," says Giovanni Seno, general manager of Gruppo AVM.

"Bringing these leading companies together from the beginning allows us to meet the needs of our customers efficiently and in a timely manner.”
 
Lou Keyes, president, transportation solutions at Conduent, comments: “Through smart collaboration, AVM will be enhancing their network and the transportation experience for the millions of people who rely on the system annually.” 

Related Content

  • Launch of first US smartphone commuter rail ticketing system
    November 13, 2012
    Customers in Massachusetts Bay on the US east coast can now purchase and then display rail tickets and passes using the MBTA mTicket app for iPhone and Android. Blackberry devices will also be supported soon. Massachusetts Bay Transportation Authority (MBTA) and Masabi US, the transit mobile ticketing provider, jointly announced the launch of the US’ first full smartphone commuter rail ticketing system. The tickets are displayed on the phone’s screen as an encrypted barcode and as a human readable ticket.
  • Ding Ding! Thales eases payment for riders on Hong Kong trams
    September 12, 2023
    Travellers can now use contactless and QR codes rather than just Octopus cards or cash
  • New York on target for contactless subway
    June 10, 2020
    OMNY system is expected to supersede MetroCard in 2023
  • Sydney gets real-time bus information
    December 18, 2012
    Sydney bus passengers can now track whether their bus service is running late, with the New South Wales (NSW) government making real-time information on bus movements available to mobile app developers. The latest versions of TripView, Arrivo Sydney and TripGo allow users to locate the nearest bus stop and ticket machine, predict when a bus is to arrive and see where a bus is on its route using GPS data from the Public Transport Information Priority System (PTIPS). The real time information will initially b