TransCore helps New York survive hurricane devastation

New York’s Traffic Management Centre faced its toughest test yet when Hurricane Sandy hit the United States at the end of October last year. Power was maintained to the building in Long Island City, Queens, throughout, although backup systems were operational and ready to supply critical transportation systems if power had been lost. Support from TransCore staff included making sure the TMC networks and transportation systems were operational, including the TransSuite Traffic Control System (TCS), which had
February 28, 2013 Read time: 2 mins
TransCore staff assisted in the aftermath of Hurricane Sandy, helping to get over 1400 intersections back online as New York returned to its feet (Pic: David Shankbone)

New York’s Traffic Management Centre faced its toughest test yet when Hurricane Sandy hit the United States at the end of October last year.

Power was maintained to the building in Long Island City, Queens, throughout, although backup systems were operational and ready to supply critical transportation systems if power had been lost.

Support from 139 Transcore staff included making sure the TMC networks and transportation systems were operational, including the TransSuite Traffic Control System (TCS), which had 8,200 intersections online. TCS made it through the storm without failing but by Monday as the eye of the storm had passed, there were intersections off-line due to flooding, loss of power and physical damage in the field.

On the Tuesday morning, the main optical fibre cable connecting the TCS to the city-wide wireless network was cut. However, TransCore determined that TCS was operational with no problem, and the TMC networks were not compromised.

The following day, Wednesday, the fibre was repaired and TransCore assisted by troubleshooting the intersections, working with the electricians and operators for the rest of the week. Intersections that could not be put back on line numbered about 700 in the flooded lower Manhattan area and the same number in flooded areas in Brooklyn and the outer boroughs.

Since NYCDOT’s headquarters were in the flooded area in lower Manhattan, commissioner Janette Sadik-Khan, her deputy Lori Ardato and their management group relocated to offices in the TMC building in Queens. They made periodic visits to the TMC, specifically to Bruce Schaller (deputy assistant commissioner in charge of the TMC), requesting reports on the status of the intersections.

Support continued into the beginning of the following week as the TMC continued its recovery efforts and as TransCore staff returned to work. The NYC TransCore office lost internet connection but never lost electricity. Most staff returned once public transportation resumed.
Detection, Monitoring & Machine Vision Networking & Communication Systems

For more information on companies in this article

Related Content

  • Speeding the recovery of stranded commercial vehicles is paying dividends in Georgia
    April 9, 2014
    Delcan’s Cheryl-Marie Hansberger details how Georgia’s Towing and Recovery Incentive Program (TRIP) has improved road safety and helped to reduce traffic congestion in the metro Atlanta region. By 2008, steady increases in population had led the Texas Transportation Institute to declare Atlanta, Georgia to be the third most congested city in the US. In an effort to increase road user safety and mitigate the effects of traffic, the Georgia Department of Transportation (GDOT) and its local partners have imple
    Read More
  • Buses services benefit from seamless Wi-Fi data transfer
    April 9, 2014
    Ted Bowser explains how the almost total Wi-Fi coverage at Ride-On’s new bus garage is providing big benefits for the operator and passengers alike. The ability to download and upload data to and from the various systems on board buses has become central to mass transit operators’ business model. So when Ride-On, the public transportation system in Maryland’s Montgomery County, was moving one of its three depots into a bigger and purpose-built facility, connectivity was a key consideration.
    Read More
  • Moxa provides clear vision for Caldecott Tunnel’s Fourth Bore
    September 15, 2014
    Caldecott Tunnel’s new Fourth Bore is utilising a bespoke high-capacity monitoring and communications network from Moxa. The Caldecott Tunnel connects Contra Costa and Alameda counties in Northern California and traditionally it has suffered severe congestion - especially during peak hours. Opened in 1937 as a twin-bore arrangement, by 1964 the increase in traffic volumes led to a third bore being added. Shortly after the third bore was opened a tidal flow was introduced with the centre bore alternating in
    Read More
  • IBTTA: industry must commit to trust and accountability
    August 23, 2018
    Without a commitment to trust and accountability, the modern road tolling industry would not have the bedrock which it requires – and which customers demand, says IBTTA’s Bill Cramer When Tim Stewart, executive director of Colorado’s E-470 Public Highway Authority, settled on ‘trust and accountability’ as the themes for his year as IBTTA president, it was a very deliberate choice. Stewart was looking for language that would help deliver the global tolling industry’s message of service excellence to cust
    Read More

Highlighted Content