TransCore helps New York survive hurricane devastation

New York’s Traffic Management Centre faced its toughest test yet when Hurricane Sandy hit the United States at the end of October last year. Power was maintained to the building in Long Island City, Queens, throughout, although backup systems were operational and ready to supply critical transportation systems if power had been lost. Support from TransCore staff included making sure the TMC networks and transportation systems were operational, including the TransSuite Traffic Control System (TCS), which had
February 28, 2013 Read time: 2 mins
TransCore staff assisted in the aftermath of Hurricane Sandy, helping to get over 1400 intersections back online as New York returned to its feet (Pic: David Shankbone)

New York’s Traffic Management Centre faced its toughest test yet when Hurricane Sandy hit the United States at the end of October last year.

Power was maintained to the building in Long Island City, Queens, throughout, although backup systems were operational and ready to supply critical transportation systems if power had been lost.

Support from 139 Transcore staff included making sure the TMC networks and transportation systems were operational, including the TransSuite Traffic Control System (TCS), which had 8,200 intersections online. TCS made it through the storm without failing but by Monday as the eye of the storm had passed, there were intersections off-line due to flooding, loss of power and physical damage in the field.

On the Tuesday morning, the main optical fibre cable connecting the TCS to the city-wide wireless network was cut. However, TransCore determined that TCS was operational with no problem, and the TMC networks were not compromised.

The following day, Wednesday, the fibre was repaired and TransCore assisted by troubleshooting the intersections, working with the electricians and operators for the rest of the week. Intersections that could not be put back on line numbered about 700 in the flooded lower Manhattan area and the same number in flooded areas in Brooklyn and the outer boroughs.

Since NYCDOT’s headquarters were in the flooded area in lower Manhattan, commissioner Janette Sadik-Khan, her deputy Lori Ardato and their management group relocated to offices in the TMC building in Queens. They made periodic visits to the TMC, specifically to Bruce Schaller (deputy assistant commissioner in charge of the TMC), requesting reports on the status of the intersections.

Support continued into the beginning of the following week as the TMC continued its recovery efforts and as TransCore staff returned to work. The NYC TransCore office lost internet connection but never lost electricity. Most staff returned once public transportation resumed.
Detection, Monitoring & Machine Vision Networking & Communication Systems

For more information on companies in this article

Related Content

  • New York sees a boom in cycling
    May 10, 2016
    According to New York City Department of Transportation’s (NYC DOT) 2016 Cycling in the City brief, New York City has seen a recent dramatic increase in cycling, with the claim that the city has seen a 320 per cent increase in daily cycling between 1990 and 2014 and a 68 per cent growth in daily cycling between 2010 and 2014. The brief uses data collected by the Department of Health and Mental Hygiene (DOHMH) as part of its annual Community Health Survey, where 25 per cent of adult New Yorkers (almost 1.
    Read More
  • Transcore challenges perceptions, targets broader markets
    December 13, 2012
    In August this year, Tracy Marks took over the presidency of TransCore, succeeding John Simler, who has moved on to other roles within parent company Roper Industries. A 19-year veteran of the company, Marks describes himself as having been groomed for the job. Previously responsible for TransCore’s Southern region in the US, he also took on a series of roles, including the top job at United Toll Systems, as part of moves which were carefully choreographed to prepare him for where he is now. The appointmen
    Read More
  • TransCore and Sensys Networks partner on real time travel data
    June 18, 2013
    TransCore, provider of intelligent transportation system (ITS) products and services to fifty US state departments of transportation, and California-based Sensys Networks are to integrate the Sensys arterial travel time system into TransCore’s TransSuite advanced traffic management system, used by more than forty state and local governments. The Sensys Networks arterial travel time system employs signature re-identification technology to measure and report real-time travel data along a city corridor. This i
    Read More
  • InDriver’s ride-hailing app allows NYC users to negotiate fares
    December 12, 2018
    InDriver has launched its ride-hailing app in New York City (NYC) which allows the driver and passenger to negotiate lower fares. The app allows users to set a fare for a selected route. Nearby drivers receive the destination and fare and can either accept or bargain for more money. The passenger receives multiple offers from drivers, allowing them to make a choice based on fare amount, driver ratings, estimated time of arrival and vehicle make/model. The service is available to communities in Brooklyn,
    Read More

Highlighted Content