Skip to main content

Navtech Radar now offers NavCover+ warranty

Navtech Radar has announced the launch of a new customer service initiative, NavCover+, as part of its drive to offer a superior warranty service to all customers. With the new initiative, Navtech Radar aims to provide customers with the option of a prolonged service agreement with differing levels of support and response times. Available with four different support plan options, including the standard warranty, Bronze, Silver, and Gold service agreements, NavCover+ covers a total of eight different serv
February 6, 2015 Read time: 1 min
819 Navtech Radar has announced the launch of a new customer service initiative, NavCover+, as part of its drive to offer a superior warranty service to all customers. With the new initiative, Navtech Radar aims to provide customers with the option of a prolonged service agreement with differing levels of support and response times.

Available with four different support plan options, including the standard warranty, Bronze, Silver, and Gold service agreements, NavCover+ covers a total of eight different services according to the customer’s chosen warranty level; hardware repair, contract term, repair turnaround, remote fault diagnosis, Witness software upgrades and remote Witness software support, free shipping, third year servicing, as well as hot standby for repair and servicing.  Navtech is able to offer scheduled restoration and maintenance on any Navtech solution within any geographic region, according to the service level agreed.

For more information on companies in this article

Related Content

  • Outlook good for transportation technology funding
    January 25, 2012
    Chris Cheever and Chris Thomas of Fontinalis Partners discuss the funding outlook for the ITS industry – where the money’s going to come from, and what needs to happen to facilitate change
  • Future traffic management needs new thinking, new technology
    January 23, 2012
    One of the biggest problems facing US ITS professionals, says Georgia DOT's Hugh Colton, is the constrained thinking which is sometimes forced upon those making procurement decisions. It is time, he says, to look again at how we do things. In the November/December 2010 edition of this journal, Pete Goldin interviewed Joseph Sussman, chairman of the US's ITS Program Advisory Committee. Amongst other observations that Sussman made was that, technologically, ITS in the US is 10 years behind that in the world-l
  • Embedded connectivity delivers real time travel information
    February 3, 2012
    Ton Brand describes the GSM Association's Embedded mTelematics programme. As the world's roads become increasingly crowded, consumers and businesses are demanding better real-time information to help them both avoid traffic congestion and make smarter use of public transport. Embedding mobile connectivity directly into vehicles can enable drivers and passengers to see live traffic flows in their localities, as well as the expected arrival time of the next bus, ferry or tram
  • Gothenburg’s year of congestion charging
    April 9, 2014
    A year after it went live, Colin Sowman examines the technology used for Gothenburg’s congestion charging system and the effect the scheme has had on commuters. When it comes to long-term planning, the Scandinavians take some beating.The West Swedish Agreement is a case in point. Introduced in 2009, the Agreement runs through to around 2027 and aims to create an attractive, sustainable and growing region, and over that timescale the number of journeys is expected to increase by a third. Therefore the Agreem