Skip to main content

Kapsch TrafficCom to provide traffic management and staffing for Louisiana DOTD

The Louisiana Department of Transportation and Development (DOTD) has selected Kapsch TrafficCom (Kapsch) to provide management and staffing services for the DOTD Traffic Management Centers (TMCs), each with varying levels of support and staffing appropriate for daily operations. DOTD currently operates five TMCs and provides Motorist Assistance Patrol (MAP) services in New Orleans, Baton Rouge, Shreveport and Lake Charles areas, as well as MAP services for various construction projects state-wide. The cont
July 20, 2017 Read time: 2 mins
The 6174 Louisiana Department of Transportation and Development (DOTD) has selected 4984 Kapsch TrafficCom (Kapsch) to provide management and staffing services for the DOTD Traffic Management Centers (TMCs), each with varying levels of support and staffing appropriate for daily operations.

DOTD currently operates five TMCs and provides Motorist Assistance Patrol (MAP) services in New Orleans, Baton Rouge, Shreveport and Lake Charles areas, as well as MAP services for various construction projects state-wide. The contract, valued at US$8M for the operations scope of work, will be carried out over three years with an option to extend for up to twenty-four months.

Kapsch will deliver traveller-focused and performance-driven TMC operations services that facilitate reliable and safe movement of people and goods in designated areas of the State which will maximise roadway throughput and minimise the impacts of roadway incidents. Kapsch will proactively support traffic management, incident response, special events and emergencies during expected (e.g. routine traffic conditions and rush hour), planned, such as large events and construction, and unplanned such as major traffic incidents, weather events and natural disasters.

As part of the contract, trained and qualified staff will be provided, including additional staffing beyond normal day-to-day requirements during times of severe weather events such as hurricanes, special events, planned and unplanned events, as well as emergencies.

The TMC staff use a variety of ITS measures to monitor the highways and prevent potential incidents before they occur, as well as manage an incident once it begins, monitoring traffic flow, identifying incidents and dispatching MAP. They also inform motorists of lane/roads closures and congestion, update the ITS maintenance department and other transportation resources and coordinate with other organisations such as Louisiana State Police or local law enforcement. Additionally, staff operate systems such as ATMS, 511 systems, DOTD social media, mobile applications and other related systems.

For more information on companies in this article

Related Content

  • ITS World Congress 2025: home runs and deep dives on Tech Tours
    July 16, 2025
    There's plenty to see beyond the conference and exhibition at #ITSAtlanta2025
  • Kapsch TrafficCom revamps traveller information system in Dallas-Fort Worth
    September 27, 2018
    Kapsch TrafficCom has upgraded a traveller information system in Texas to help transportation agencies in Dallas-Fort Worth optimise traffic flow. The new system will also provide travellers with real-time traffic and transit information. Kapsch updated the 511DFW platform for the North Central Texas Council of Governments (NCTCOG). The company will maintain the system for two years and make improvements based on new data sources and customer feedback. The solution includes integrated applications such
  • Investment boost for Canada’s weather warning systems
    August 5, 2013
    David Crawford reviews national and regional initiatives to boost Canada’s weather forecasting. Over the next five years Canada’s national weather services are due to benefit from a CAN$248 million injection of funding into the Environment Canada (EC) department to deliver timelier and more accurate weather warnings and forecasts for users including travellers and transport operators. The scheme, set out in the country’s 2013 Economic Action Plan, is to revitalise the services with new investments in federa
  • Vaisala's RoadAI can optimise maintenance
    August 20, 2019
    Alerts for natural disasters are ones that most of us would rather do without, writes Adam Hill. But the ITS industry still needs help to deal with more common meteorological issues Google Maps has added SOS alerts to its service. For those of us more used to using the phone app to navigate from a metro station to an unfamiliar restaurant, this may seem extreme. But this is not what Google has in mind. Its SOS messages are for “hurricane forecast cones, earthquake shake-maps and flood forecasts”. That