Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • Copenhagen to showcase ITS in action at ITSWC 2018
    December 18, 2017
    As delegates head for the 2017 ITS World Congress in Montreal, we talk to Copenhagen mayor Morten Kabell about why his city is the ideal location for next year’s event. It may have been a long time coming but the ITS World Congress will be in Copenhagen in 2018 and there can be few more fitting places to host the event. By any number of metrics - interconnected transport, cycle commuting, safer streets, reduced pollution, sustainable energy and quality of life - the Danish capital has implemented what m
    Read More
  • Here’s HD AV map prepared for 5G
    June 17, 2019
    The emergence of 5G may not be necessary to provide a high-definition map for autonomous driving, says Matt Preyss from Here Technologies. Ben Spencer asks why 5G is a hot topic worldwide, with the potential for faster transfer of information eagerly awaited by those convinced that it will be a game-changer for the ITS industry. High-definition (HD) maps are essential to allow autonomous vehicles (AVs) to understand their environment, and operate safely within it in relation to other road users and p
    Read More
  • How can US transportation be ‘re-envisioned’?
    October 17, 2019
    In her address to this year’s ITS America Annual Meeting, congresswoman Eleanor Holmes Norton, chair of the House Subcommittee on Highways and Transit, called for a ‘re-envisioning’ of transportation. Her speech is below – and ITS International asks a number of US experts what they would like to see ‘re-envisioned’…

    I would like to welcome  ITS America to the nation’s capital.

    Read More
  • Disability Rights California sues San Diego over dockless scooters
    January 30, 2019
    While the clutter from mis-used dockless scooter schemes is frustrating for many, it is physically unsafe for some, according to a legal action in the US. Disability Rights California slams an ‘unregulated onslaught’ in its class action lawsuit against the City of San Diego and three dockless scooter firms: Lime, Bird and Razor. “This action challenges the failure of the City of San Diego and private companies to maintain the accessibility of the city’s public sidewalks, kerb ramps, crosswalks and transit
    Read More

Highlighted Content