Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • Gogoro unveils Taiwan e-scooter battery-swap station
    October 3, 2019
    Taiwan-based Gogoro Network has unveiled a battery-swapping station which it says retains more than 200kWh of energy and supports 1,000 electric scooters per location. The company is utilising artificial intelligence (AI) and advanced algorithms to help ensure batteries are always available for riders in the cities of Taipei, New Taipei, Taichung, Taoyuan, Kaoshung and Tainan. Gogoro founder Horace Luke says: “Gogoro Network is utilising its real-time AI for cloud data analysis to roll out a variety of e
    Read More
  • Personal sensor moves smart cities forward
    December 1, 2020
    Open-seneca is a portable air quality monitor designed to pinpoint emission hotspots and drive behavioural change - and Swedish capital Stockholm is trying it out, writes Adam Hill
    Read More
  • Asfinag makes case for ITS-G5 over 5G
    March 15, 2019
    Asfinag’s Manfred Harrer and Peter Meckel talk to Jason Barnes about the organisation’s first steps towards C-ITS deployments - and why ITS-G5 will be the underpinning standard For quite a number of years, it was assumed that the connectivity required for cooperative ITS (C-ITS) applications and autonomous vehicle (AV) operations would be catered for by a bespoke communications solution/protocol. This would provide localised ad hoc communication in a manner similar to Wi-Fi, and the dedicated bandwidth/n
    Read More
  • Commuting habits come under scrutiny
    March 28, 2017
    Cities have a moral responsibility to encourage the smart use of transportation and Andrew Bardin Williams hears a few suggestions. Given the choice of getting a root canal, doing household chores, filing taxes, eating anchovies or commuting to work, nearly two-thirds of Americans said that they wouldn’t mind commuting into work—at least according to a poll conducted by Xerox (now Conduent) over its social media channels at the end of 2016.
    Read More

Highlighted Content