Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • Outsourcing security weakness for Sweden’s driver and vehicle data
    October 24, 2017
    The security of driver and vehicle data hit the headlines this summer in Sweden and its authorities are still dealing with the fallout. David Crawford reports. epercussions from Sweden’s vehicle data outsourcing scandal continue to reverberate. Transportstyrelsen, the government’s transport agency, came under fire this summer for risking the personal security of over five million motorists by failing to implement full security checks on personnel in other countries to whom individual work packages could
    Read More
  • Addison Lee and Oxbotica to implement AV services in London by 2021
    October 23, 2018
    Addison Lee has partnered with self-driving vehicle software company Oxbotica in a bid to bring autonomous ride-sharing services to London by 2021. Addison Lee, a UK private taxi hire firm, says it will also explore opportunities to provide corporate shuttles, airport and campus-based services. Andy Boland, CEO of Addison Lee, says: “By providing ride-sharing services, we can help address congestion, free space used for parking and improve urban air quality through zero-emission vehicles.” The partners
    Read More
  • Neuron gives e-scooters a 'brain'
    November 16, 2021
    New feature includes high accuracy location technology and rapid geofence detection
    Read More
  • ITS & Ethics: yes means yes
    March 4, 2019
    There is an increasing wealth of information available to create personalised transport solutions – and the possibilities are exciting. But, Andrew Bunn warns, ITS companies have a duty to be explicit in explaining what people’s data is going to be used for
    Read More

Highlighted Content