Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • Bird helps riders maintain social distancing 
    November 10, 2020
    Commuter pricing option provides discounts at peak congestion times
    Read More
  • Car-sharing locations need to be revised to tackle car ownership, says Drivy
    February 8, 2019
    The only way to reduce car ownership is to stop putting car-sharing vehicles in places where people travel - and start putting them in places where they live. This was one of the main messages from the 'Future of Global Urban Mobility' event, hosted in London last night by global research agency Kadence International. Speaking at the London Transport Museum, Patrick Foster, chief business development officer at car-share marketplace Drivy, says: "OEMs want to give you a car for free if you start sha
    Read More
  • US road infrastructure ‘needs more technology’, says leading Republican
    February 8, 2019
    “America will never have the infrastructure system it needs and deserves if we don’t do a better job of incorporating technology,” said leading Republican Sam Graves. He leads the Transportation and Infrastructure Committee in the US House of Representatives and made the comments this week at a hearing entitled ‘The Cost of Doing Nothing: Why Investing in Our Nation’s Infrastructure Cannot Wait’. Ranking member Graves said: “Compared to other countries, our infrastructure is falling behind, and in so
    Read More
  • Smart parking technologies: solving drivers parking pain
    March 30, 2017
    Smarter parking can benefit city authorities and other road users as well as drivers looking for a space, argues Dr Graham Cookson. As witnessed by the recent announcements at the Consumer Electronics Show, the automotive industry continues to focus on the driving experience; moving from speed and handling towards safety and efficiency.
    Read More

Highlighted Content