Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • Robin Chase interview: Heaven and hell
    June 13, 2018
    A shared vision - or even much of a conversation at all - about what a better mobility balance looks like has been lacking…until now. Andrew Stone speaks to Zipcar founder Robin Chase about fairness – and the importance of not demonising cars
    Read More
  • Rochester solves $8.5m transit question
    October 22, 2018
    RTS in Rochester, New York, saves by working with Conduent to upgrade its CAD/AVL systems rather than ripping them up and replacing them. Andrew Bardin Williams hops on for a ride. What to do, what to do?” It’s a question every transportation official must ask when faced with legacy assets, equipment and software that are nearing the end of their useful life. Nothing lasts forever, right? Freeways need to be repaired, bridges replaced, traffic management software updated and railway cars turned into
    Read More
  • Flare partners with Joyride to boost micromobility safety
    August 11, 2023
    Enhanced incident avoidance capabilities will help protect vulnerable road users
    Read More
  • Arup’s vision of urban mobility in 2050
    May 6, 2015
    Arup’s vision of the Future of Highways considers a wide range of factors that will impact on mobility towards the middle of the century. In its consideration of the Future of Highways through to 2050, international consultants Arup has taken a broad and pragmatic view of where society is heading and the effects that will have on the transport requirements. In terms of major drivers it not only cites
    Read More

Highlighted Content