Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • US DOTs introduce measures to stop wrong-way driving
    March 28, 2018
    Wrong-way driving (WWD) is a remarkably innocuous term for incidents that all too often cause some of the worst accidents that emergency services have to deal with. Several US states are now taking steps to minimise the problem, as Alan Dron finds out. You’re driving down a highway at night when you see approaching headlights. You initially assume they are merely those of an oncoming car on the opposite carriageway. It’s only when they are within 200 yards or so that you realise that the other driver is in
    Read More
  • Lack of communication jeopardises road weather information
    February 3, 2012
    A lack of communications means that the case for more widespread use of road weather information systems is still not happening, says Vaisala's Jon Tarleton. More effective exchanges up and down the political scale are needed, he adds
    Read More
  • What's next for traffic management and data collection?
    January 26, 2012
    As the technologies and stakeholders in traffic management evolve, what can we expect to see happening in the coming years? For many, the conversation of the moment is just how, and how far, the newer technologies and services provided principally by the private sector should be allowed to intrude into the realms of traffic management.
    Read More
  • Data goldmines offer rich pickings
    May 31, 2013
    Astronomical is not too grand a term to describe the current rate of growth in transportation-related data. Massive amounts of traffic related information, such as speed, volume, incidents and weather are being generated every second by road operators and users alike. Big data’ derives its name from the sheer amount and complexity of available raw data. Its potential value is starting to emerge among the intelligent transportation systems community. A gold rush is taking place to capture this value, with da
    Read More

Highlighted Content