Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • How MaaS and AVs can cut Oslo traffic
    June 17, 2019
    A new study shows that on-demand AVs and MaaS together could make a significant difference to traffic in Oslo, Norway – but only if ride-share is involved too If you replace today’s traditional private car ownership with a mixture of Mobility as a Service (MaaS) and on-demand autonomous vehicles (AVs) running door-to-door, you could make dramatic cuts in city traffic. That, at least, is the view of researchers from COWI and PTV, who have modelled a variety of future scenarios based on the morning rush h
    Read More
  • Pivot Power: 'We need to rethink the EV customer experience'
    October 10, 2018
    Electric vehicles will increasingly become a key part of the mobility mix but charging infrastructure is currently patchy. Adam Hill talks to Matt Allen of Pivot Power about disruption, horses, slot machines – and the importance of customer experience. Electric vehicles (EVs) – including buses, taxis and cars for individual and shared use – are already a common sight on our roads. They are not yet ubiquitous. But that will come. There will be around 30 million electric cars in the world by 2030 (as they
    Read More
  • AVs in the Netherlands? Don't forget the bikes
    June 11, 2019
    The Netherlands’ famous love of bicycles could be a problem when it comes to the deployment of autonomous vehicles there. And there might be other obstacles, finds Ben Spencer Of all the countries on the planet, the Netherlands is most ready to start deploying autonomous vehicles (AVs), according to a survey by KPMG earlier this year. On the face of it, this is good news: coming first out of 25 countries listed in the Autonomous Vehicles Readiness Index (AVRI) for the second consecutive year puts the Du
    Read More
  • VeoRide to launch e-scooter with swappable battery in US
    February 13, 2019
    VeoRide is to launch an electric scooter with a swappable battery in the US – which it says sets the product apart from anything on the market. The company could not resist a dig at commercial rivals, saying that its R&D team designed vehicles “from the ground up for commercial/shared use, rather than sourcing the same Ninebot or Segway scooters that Lime, Bird and others use”. VeoRide claims that its scooter will last four to eight times longer than others – and suggests that it will also improve s
    Read More

Highlighted Content