Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • ITS projects deliver return on investment
    December 3, 2012
    Light is being shed on where the real return on investment is today – growing, tangible, revenue-generating markets like ITS. There is a great deal of investment going on within the ITS space, and a great deal of external interest in investing in ITS,” says Scott Belcher, President and CEO of ITS America, which has been connecting investors with technology firms ripe for investment. Interested parties include the leading investment banking firm Raymond James. Its managing director, Gary Downing says: “ITS i
    Read More
  • Traffic cameras embrace AI
    December 19, 2022
    Artificial intelligence is spreading into many aspects of mobility – but what about traffic management and enforcement cameras? ITS International invited a few vision experts to ponder a couple of leading questions…
    Read More
  • Car parking and parked cars need not be a technological black hole
    March 19, 2015
    David Crawford mines the potential of joined-up parking. Drivers conventionally see parking as an isolated, often frustrating, action; but collectively their attempts to find a space impact hugely on traffic flows. But new analyses of parking events look set to deliver real benefits to motorists and cities alike. Initiatives getting under way around the world are highlighting the advantages of connecting up parking events and – eventually - parked cars. The hoped-for results include not only enhanced urban
    Read More
  • Cooperative infrastructure systems waiting for the go ahead
    February 3, 2012
    Despite much research and technological promise, progress towards cooperative infrastructure system deployment is still slow. Here, Robert Cone and John Miles take a considered look at how and when it might come about. From a systems engineering viewpoint it looks logical and inevitable that vehicles should be communicating between themselves and with the road infrastructure. But seen from a business viewpoint the case is not proven.
    Read More

Highlighted Content