Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • Voi expands e-scooter operations
    November 11, 2020
    Voi is hoping to save between 88 to 196 tonnes of CO2 eq in the region
    Read More
  • Mature solutions for emerging economies
    June 8, 2015
    Siemens’ Marcus Welz talks to David Crawford about suitable ITS solutions for emerging economies. Be bold in vision - and output - and user-oriented in practice,” Marcus Welz advises emerging economies planning ITS investments. Says the Siemens Group senior vice president and global sales director for ITS: “Their road users need better, more reliable and safer trips – but without costs increasing too much. The good news is that many countries are already tackling the big issues of traffic and the environmen
    Read More
  • Volkswagen emissions – ‘a missing global standard is the issue’ say UK organisations
    September 24, 2015
    The UK’s Transport Research Laboratory (TRL) and research organisation Frost and Sullivan have both commented on the Volkswagen diesel emissions scandal, which has resulted in the resignation of CEO Martin Winterkorn. The world's biggest carmaker by sales has admitted to US regulators that it programmed its cars to detect when they were being tested and altered the running of their diesel engines to conceal their true emissions. Winterkorn said, “I am shocked by the events of the past few days. Above
    Read More
  • Westminster detects disabled parking bay abuse
    March 16, 2016
    Westminster trials scheme to detect non-qualifying motorists using disabled parking bays. The provision of disabled parking bays has become commonplace - but so has the abuse of these bays by able-bodied motorists. Now, London’s Westminster City Council is running a trial of technology that detects when a vehicle is illegally parked in a disabled bay.
    Read More

Highlighted Content