Xerox wins $75 million contract with Philadelphia Parking Authority

Xerox has announced it will continue to help the Philadelphia Parking Authority simplify parking for Philadelphia drivers and make the process more efficient for the city with a new seven-year, US$75 million contract. Xerox’s parking management programme was selected after a public bidding process to improve customer service with a new website during the next year that allows for online applications for resident parking permits, the ability to schedule hearings and submit inquiries online and enable individ
June 20, 2012 Read time: 2 mins
4186 Xerox has announced it will continue to help the Philadelphia Parking Authority simplify parking for Philadelphia drivers and make the process more efficient for the city with a new seven-year, US$75 million contract.

Xerox’s parking management programme was selected after a public bidding process to improve customer service with a new website during the next year that allows for online applications for resident parking permits, the ability to schedule hearings and submit inquiries online and enable individuals to view parking citation data and photos of some violations, including descriptions, dates, locations and amount due. The system can also alert registered users via email about new tickets or that outstanding tickets are about to incur penalties.

Additionally, enforcement officers will receive new handheld electronic ticket writing devices with the ability to take photos and provide GPS coordinates. Xerox says this technology has the potential to reduce disputes and increase collections, as well as alert towing or city parking personnel to the location of ticketed vehicles with tow away zone violations.

“Xerox has proven itself as an integral part of the Philadelphia Parking Authority’s effort to provide world-class parking service for people who live, work or visit Philadelphia,” said Vincent J. Fenerty, Jr., executive director, Philadelphia Parking Authority.

Xerox has successfully managed, and operated parking systems for more than 30 cities in the United States and 300 cities in Europe, including nearly 100 jurisdictions in the United Kingdom during the past 40 years.
Parking & Access Control

For more information on companies in this article

Related Content

  • Ohio steps up Covid jab transit
    April 16, 2021
    Central Ohio Transit Authority has delivered 16,300 passes to non-profits for vaccine visits
    Read More
  • London tube installs cashless parking
    January 21, 2014
    Adaptis Solutions has implemented its dash park and go ANPR service at London’s North Greenwich underground station car park in close partnership with car park operator NCP. dash is used to provide cashless payments, season tickets and multi ticketing options. The system provides customers with the option to make payments by phone, text, mobile websites, mobile apps and a UK based call centre. The system includes a wi-fi hotspot at the car park to enable quick, easy and secure access to the dash cas
    Read More
  • Europe's electronic toll service closer to operational reality
    November 7, 2012
    After much debate and delay, a unifying European Electronic Toll Service is now finally on the horizon, says ASFiNAG’s Klaus Schierhackl. Here, he talks with Jason Barnes about what that might mean. Aworkable European Electronic Toll Service (EETS) which will allow truck drivers to travel across the continent and pay tolls using a single account and OnBoard Unit (OBU) was originally timetabled to be in place and operating by October of this year. A lack of urgency from some of the stakeholders involved in t
    Read More
  • Promoting cycling is the solution to congestion and pollution
    August 20, 2015
    Cycling offers health, air quality and road space/parking benefits, promoting governments and the EU to look at tax and technology initiatives. David Crawford reports. One way to improve urban air quality is to make green alternatives to car use financially attractive. Incentivising employees to switch their travel-to-work mode to using their own bikes could increase cycling’s modal share of commuting travel by 50%, a recent French research project suggests. The country’s government already subsidises pu
    Read More

Highlighted Content