Xerox wins $75 million contract with Philadelphia Parking Authority

Xerox has announced it will continue to help the Philadelphia Parking Authority simplify parking for Philadelphia drivers and make the process more efficient for the city with a new seven-year, US$75 million contract. Xerox’s parking management programme was selected after a public bidding process to improve customer service with a new website during the next year that allows for online applications for resident parking permits, the ability to schedule hearings and submit inquiries online and enable individ
June 20, 2012 Read time: 2 mins
4186 Xerox has announced it will continue to help the Philadelphia Parking Authority simplify parking for Philadelphia drivers and make the process more efficient for the city with a new seven-year, US$75 million contract.

Xerox’s parking management programme was selected after a public bidding process to improve customer service with a new website during the next year that allows for online applications for resident parking permits, the ability to schedule hearings and submit inquiries online and enable individuals to view parking citation data and photos of some violations, including descriptions, dates, locations and amount due. The system can also alert registered users via email about new tickets or that outstanding tickets are about to incur penalties.

Additionally, enforcement officers will receive new handheld electronic ticket writing devices with the ability to take photos and provide GPS coordinates. Xerox says this technology has the potential to reduce disputes and increase collections, as well as alert towing or city parking personnel to the location of ticketed vehicles with tow away zone violations.

“Xerox has proven itself as an integral part of the Philadelphia Parking Authority’s effort to provide world-class parking service for people who live, work or visit Philadelphia,” said Vincent J. Fenerty, Jr., executive director, Philadelphia Parking Authority.

Xerox has successfully managed, and operated parking systems for more than 30 cities in the United States and 300 cities in Europe, including nearly 100 jurisdictions in the United Kingdom during the past 40 years.
Parking & Access Control

For more information on companies in this article

Related Content

  • Section speed enforcements gains global converts
    October 26, 2017
    As the benefits of section speed enforcement are becoming clearer, the technology is gaining converts worldwide. Colin Sowman reports. America’s National Transportation Safety Board (NTSB) is calling for urgent action from both road authorities and the federal government to combat speeding which has been identified as one of the most common factors in motor vehicle crashes in the United States. This new call follows the publication of a safety study which found that between 2005 through 2014, 31% of all
    Read More
  • Parking provision dictates commuters’ modal choice
    March 16, 2016
    Researchers from two American Universities have found the provision of parking spaces can encourage automobile use and increase traffic congestion. It is well understood that increased automobile use is linked to congestion, environmental degradation and negative health and safety impacts. Trials of smart parking technology has shown a reduction in circulating traffic (looking for parking) can ease congestion and that the cost of parking can influence commuters’ modal choice. Now, researchers at the univers
    Read More
  • Chicago Transit Authority upgrades rail communications
    October 18, 2012
    LightRiver Technologies, provider of fully-integrated, multi-technology communications networks, is to upgrade the communication structure of Chicago transit Authority’s (CTA) light rail Intelligent Transportation System (ITS). The upgrade provides the network bandwidth needed to support ITS systems aimed at increasing passenger comfort and satisfaction and improving system reliability and efficiency. The communications network is designed with next-generation packet and optical telecommunications equipment
    Read More
  • Interoperable electronic payment systems begin testing
    January 31, 2012
    OmniAir's Tim McGuckin writes about progress with the Electronic Payment Services National Interoperability Specification, which aims to provide the US with payment capabilities at lane level using any ETC component protocol. The OmniAir Consortium was founded to advance US national deployment of open, effective and interoperable transportation technology systems. Through its member-defined programmes, companies and individuals join to work for open standards, interoperability, third-party certification and
    Read More

Highlighted Content