Skip to main content

NFC travel tickets set for rapid growth

A new report from Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today.
March 13, 2012 Read time: 2 mins
A new report from 7194 Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today. Worldwide, mobile users are now beginning to adopt mobile tickets as an integrated part of their mobile lifestyle, whether for airline, road or rail transport, sporting or entertainment event access.

The report found that, while mobile tickets of all types are growing in popularity, the ability to tap an NFC phone containing a mobile ticket against an entrance gate has tremendous user appeal. For operators, a mobile phone ticket also provides new marketing and sales opportunities previously not available using paper or contactless smartcard tickets.

"NFC mobile ticketing is still in its early stages, but it holds great promise across the entire mobile ticketing market,” said report author David Snow. “Metro ticketing is leading the way as an NFC ticket is a natural evolution from a contactless transport card and can leverage the existing infrastructure.  Add to this the option of simultaneous payment and you have created a compelling user experience.”

Other findings from the report predict that worldwide mobile ticketing transactions are set to quadruple to 23 billion by 2016, while by by 2016, NFC mobile tickets will represent more than 50 per cent of all mobile ticketing revenue.

The Mobile Ticketing whitepaper is available to download from the Juniper website together with further details of the study ‘Mobile Ticketing Evolution: NFC, Forecasts & Markets 2012-2016’.

For more information on companies in this article

Related Content

  • ITS & Ethics: yes means yes
    March 4, 2019
    There is an increasing wealth of information available to create personalised transport solutions – and the possibilities are exciting. But, Andrew Bunn warns, ITS companies have a duty to be explicit in explaining what people’s data is going to be used for
  • ITF diagnoses South Asia’s breathing difficulties
    August 26, 2022
    One of the world’s fastest-growing regions faces major transport sector decisions if it is to avoid spiralling emissions problems in coming decades. Alan Dron takes a look at a new report on Asia from the International Transport Forum
  • Rio’s commuters welcome contactless Visa application
    March 6, 2019
    Transit authorities could soon be seeing the benefits of contactless payments – without having to replace expensive turnstiles or terminals. That, at least, is what Visa is suggesting as the company launches its own secure access model (SAM), which is set to be put into service in Brazil. Metro Rio will be the first transit operator to launch contactless payments using the Visa SAM in late April. Visa and Planeta Informatica say the new technology “makes it easy for transit organisations and operators to
  • Automotive sensors market projected to grow at almost eight per cent by 2022
    January 20, 2017
    A new report published by Allied Market Research, Automotive Sensors Market by Product and End User - Global Opportunity Analysis and Industry Forecast, 2014-2022, projects that the automotive sensors market was valued at US$22 billion in 2015 and is expected to reach US$37 billion by 2022, growing at a CAGR of 7.5 per cent from 2016 to 2022. Micro-electromechanical systems (MEMS) sensors are expected to dominate this market from 2016 to 2022. Europe will continue to lead, accounting for approximately 35