Skip to main content

NFC travel tickets set for rapid growth

A new report from Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today.
March 13, 2012 Read time: 2 mins
A new report from 7194 Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today. Worldwide, mobile users are now beginning to adopt mobile tickets as an integrated part of their mobile lifestyle, whether for airline, road or rail transport, sporting or entertainment event access.

The report found that, while mobile tickets of all types are growing in popularity, the ability to tap an NFC phone containing a mobile ticket against an entrance gate has tremendous user appeal. For operators, a mobile phone ticket also provides new marketing and sales opportunities previously not available using paper or contactless smartcard tickets.

"NFC mobile ticketing is still in its early stages, but it holds great promise across the entire mobile ticketing market,” said report author David Snow. “Metro ticketing is leading the way as an NFC ticket is a natural evolution from a contactless transport card and can leverage the existing infrastructure.  Add to this the option of simultaneous payment and you have created a compelling user experience.”

Other findings from the report predict that worldwide mobile ticketing transactions are set to quadruple to 23 billion by 2016, while by by 2016, NFC mobile tickets will represent more than 50 per cent of all mobile ticketing revenue.

The Mobile Ticketing whitepaper is available to download from the Juniper website together with further details of the study ‘Mobile Ticketing Evolution: NFC, Forecasts & Markets 2012-2016’.

For more information on companies in this article

Related Content

  • US enforcement regulation to deliver clearer guidelines?
    February 2, 2012
    Jim Tuton of American Traffic Solutions looks at the evolution of automated enforcement in North America "Technological regulation will become more sophisticated at the federal level, giving states clearer guidelines" Jim Tuton In just 20 years, photo enforcement in North America has grown from a single speed camera in a small town in Arizona to thousands of photo traffic enforcement cameras which are now operating in 350 communities spread across 27 states and three Canadian provinces. Most of these p
  • Peer-to-peer car sharing expected to become the next big thing in the market
    October 22, 2013
    Frost & Sullivan’s recent customer research study on car sharing in select European cities reveals that the market is fast gaining ground. Residents in a number of cities in France, Germany as well as in the UK are currently multi-modal transport users. While only one out of four claim familiarity with the car sharing concept, once familiar, the interest levels in these services zip to 38 per cent.
  • GMV in tune with contactless Balearics
    October 20, 2020
    Spanish holiday islands' transit solution blends smartcards with EMV system
  • Smart parking systems can help reduce traffic congestion, report finds
    September 22, 2015
    According to a recent report from Navigant Research, global revenue for smart parking systems is expected to total $1.5 billion from 2015 to 2024. The report, Smart Parking Systems, analyses the evolution of smart parking technology and the smart parking systems market, including global market forecasts for smart parking systems hardware, software, and services through 2024. The parking industry is being revolutionised by new technologies that enable cities to reduce levels of traffic congestion, conserv