Skip to main content

NFC travel tickets set for rapid growth

A new report from Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today.
March 13, 2012 Read time: 2 mins
A new report from 7194 Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today. Worldwide, mobile users are now beginning to adopt mobile tickets as an integrated part of their mobile lifestyle, whether for airline, road or rail transport, sporting or entertainment event access.

The report found that, while mobile tickets of all types are growing in popularity, the ability to tap an NFC phone containing a mobile ticket against an entrance gate has tremendous user appeal. For operators, a mobile phone ticket also provides new marketing and sales opportunities previously not available using paper or contactless smartcard tickets.

"NFC mobile ticketing is still in its early stages, but it holds great promise across the entire mobile ticketing market,” said report author David Snow. “Metro ticketing is leading the way as an NFC ticket is a natural evolution from a contactless transport card and can leverage the existing infrastructure.  Add to this the option of simultaneous payment and you have created a compelling user experience.”

Other findings from the report predict that worldwide mobile ticketing transactions are set to quadruple to 23 billion by 2016, while by by 2016, NFC mobile tickets will represent more than 50 per cent of all mobile ticketing revenue.

The Mobile Ticketing whitepaper is available to download from the Juniper website together with further details of the study ‘Mobile Ticketing Evolution: NFC, Forecasts & Markets 2012-2016’.

For more information on companies in this article

Related Content

  • Just the ticket for speedier banking and bus travel
    November 22, 2012
    Dutch digital security provider Gemalto is to provide South Africa’s Standard Bank with a multifunction contactless payment card enabling users to pay for transit fares and other goods and services with one digital wallet. Standard Bank customers can now use the new MasterCard debit card to wave and pay at the gates in the public transport stations, without needing to carry cash or a separate travel card. The bank says the "Muvo" card initiative will help cardholders gain greater convenience while at the s
  • NFC payment rollout in Australia
    March 13, 2012
    Australia’s largest bank, the Commonwealth Bank of Australia, is adding multiple mobile phone-based payment options to its range of mobile banking services.
  • Technology holds the key to painless parking
    March 21, 2014
    Parking has been the most innovative of all the transportation sectors in the past five years. Richard Harris, Solution Director, Xerox Services outlines some of the key drivers and trends
  • Technology holds the key to painless parking
    March 21, 2014
    Parking has been the most innovative of all the transportation sectors in the past five years. Richard Harris, Solution Director, Xerox Services outlines some of the key drivers and trends