Skip to main content

NFC travel tickets set for rapid growth

A new report from Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today.
March 13, 2012 Read time: 2 mins
A new report from 7194 Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today. Worldwide, mobile users are now beginning to adopt mobile tickets as an integrated part of their mobile lifestyle, whether for airline, road or rail transport, sporting or entertainment event access.

The report found that, while mobile tickets of all types are growing in popularity, the ability to tap an NFC phone containing a mobile ticket against an entrance gate has tremendous user appeal. For operators, a mobile phone ticket also provides new marketing and sales opportunities previously not available using paper or contactless smartcard tickets.

"NFC mobile ticketing is still in its early stages, but it holds great promise across the entire mobile ticketing market,” said report author David Snow. “Metro ticketing is leading the way as an NFC ticket is a natural evolution from a contactless transport card and can leverage the existing infrastructure.  Add to this the option of simultaneous payment and you have created a compelling user experience.”

Other findings from the report predict that worldwide mobile ticketing transactions are set to quadruple to 23 billion by 2016, while by by 2016, NFC mobile tickets will represent more than 50 per cent of all mobile ticketing revenue.

The Mobile Ticketing whitepaper is available to download from the Juniper website together with further details of the study ‘Mobile Ticketing Evolution: NFC, Forecasts & Markets 2012-2016’.

Related Content

  • July 14, 2014
    Traffic management market ‘worth US$16.89 billion by 2019’
    A recent study by MarketdsandMarkets, Traffic Management Market by Solutions, Displays & Systems (Full Pedestrian, Parking Space and Toll Management, Above Ground Pedestrian and Vehicle Detection) - Global Advancements, Projects, Worldwide Forecast & Analysis (2014 - 2019) analysed and studied the major market drivers, restraints, and opportunities in North America, Western Europe, CIS and Eastern Europe, Middle East and Africa, Asia-Pacific and Latin America. The study reports that the traffic manageme
  • July 28, 2020
    Touch and go with tap+go by APT Skidata
    Drivers wave a bank card, smartphone or smart watch at the parking reader
  • January 22, 2016
    Moscow opts for mobile NFC ticketing
    Mobile phone subscribers in Moscow will soon be able to enjoy the benefits of the city’s new mobile ticketing program. Digital security specialist Gemalto is supplying Russian mobile network operators MegaFon and VimpelCom with its UpTeq Multi-Tenant NFC SIM cards, which can be used with NFC smartphones.
  • October 1, 2018
    MaaS to replace 2.3bn annual car journeys by 2023, says Juniper
    Mobility as a Service (MaaS) platforms will replace over 2.3 billion urban private car journeys by 2023, according to new research. This compares with 17.6 million globally in 2018. According to the study from Juniper Research, western Europe will account for 83% of global MaaS trips in 2023. Mobility-as-a-Service: Emerging Opportunities, Vendor Strategies & Market Forecasts 2018-2023 says Helsinki, Finland, will lead MaaS implementation, followed by Stockholm, Sweden and Vienna, Austria.