Skip to main content

NFC travel tickets set for rapid growth

A new report from Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today.
March 13, 2012 Read time: 2 mins
A new report from 7194 Juniper Research has found that 13 per cent of North American and Western European mobile users will use their NFC-enabled mobile phone as a metro rail or bus ticket by 2016, compared with less than one per cent today. Worldwide, mobile users are now beginning to adopt mobile tickets as an integrated part of their mobile lifestyle, whether for airline, road or rail transport, sporting or entertainment event access.

The report found that, while mobile tickets of all types are growing in popularity, the ability to tap an NFC phone containing a mobile ticket against an entrance gate has tremendous user appeal. For operators, a mobile phone ticket also provides new marketing and sales opportunities previously not available using paper or contactless smartcard tickets.

"NFC mobile ticketing is still in its early stages, but it holds great promise across the entire mobile ticketing market,” said report author David Snow. “Metro ticketing is leading the way as an NFC ticket is a natural evolution from a contactless transport card and can leverage the existing infrastructure.  Add to this the option of simultaneous payment and you have created a compelling user experience.”

Other findings from the report predict that worldwide mobile ticketing transactions are set to quadruple to 23 billion by 2016, while by by 2016, NFC mobile tickets will represent more than 50 per cent of all mobile ticketing revenue.

The Mobile Ticketing whitepaper is available to download from the Juniper website together with further details of the study ‘Mobile Ticketing Evolution: NFC, Forecasts & Markets 2012-2016’.

For more information on companies in this article

Related Content

  • Advances in real time traffic and travel information
    March 16, 2012
    David Crawford admires TomTom’s flying start to 2012. Gobal location and navigation equipment supplier TomTom rang in 2012 with two strategically important announcements. First was the signing of a deal with Korean electronics giant Samsung, representing an important consolidation of its position in the consumer market. Under this agreement, TomTom maps and location content will power the Samsung Wave3 smartphone, launched in autumn 2011. TomTom data will support navigation and search-and-find applications
  • Inrix aids authorities in dealing with data
    August 18, 2015
    New traffic data products and services have been launched to aid transport and urban planners and business with detailed intelligence on journey patterns, reports Jon Masters. Manual travel surveys ought soon to become a thing of the past for transport planners and the business community. The technology now exists for getting sophisticated levels of traffic and trip data from connected vehicles. Cars and commercial fleets carrying a GPS device, or a mobile phone or smartphone are the sources of the informat
  • Cross referencing data sets reveals now decision support information
    November 18, 2014
    Combining previously unrelated sets of data can provide an in-depth view of travel patterns. "Through the use of analytical tools, Urban Insights seeks to help transportation organisations benefit from the vast amounts of detailed data they collect every day.”
  • Kerb your enthusiasm, warns Passport
    March 4, 2019
    Dynamic kerbside management is crucial if urban authorities are to address increasingly chaotic situations caused by the gig economy and mobility innovation, says Adam Warnes at Passport Demand for the kerbside is growing and changing and it’s no surprise when you consider the recent innovations within the mobility industry. For starters, there are new modes of transport, including ride-shares, electric vehicles (EVs), dockless cycles, last-mile consolidations and autonomous vehicles (AVs). Secondly, the